Question about Brother Fax Machines

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I have a Brother MFC 3420C Printer/Fax Machine. It is showing a display of UNPLUG MACHINE, CALL TECHNICAL SUPPORT, MACHINE ERROR 41 Please help.

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Do a soft reset

Posted on May 30, 2008

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  • dewan nafees ahmed May 30, 2008

    else switch off the printer and leave off that for few hours

  • dewan nafees ahmed May 30, 2008

    Error 41 -The head drive voltage has not been turned from Low to High within the specified time.
    Check:
    • Carriage ASSY
    • Main PCB
    • Print head unit
    • Power supply PCB

  • dewan nafees ahmed May 30, 2008

    The maintence codes to program a new print head serial number.

    Change the Printer head, then go into Maintenance mode (hold in Menu key while switching on), press 68, 2580.

    Type the number on the Printer head sticker between the 2 *'s (asterisks) in. (Printer Head Property Number). To type in the letters, hold in the # key while pressing 1 for A, 2 for B etc.

    After that press Set to save it.

    Then press 09 for print Quality Test, and check/sdjust the print quality/alignment - instructions on LCD Screen and Page.

    After that press 99 to exit Maintenance mode.

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What do i do to fix Machine Error 41?

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BROTHER "MFC-3820-CN" TROUBLESHOOTING


You need a new print head.

You could try cleaning the one on there, but all brothers similar to yours are plagued by this problem.

To clean it try:
SWITCH MACHINE ON WHILST HOLDING DOWN MENU/SET KEY, THIS PUTS MACHINE INTO FACTORY SETTINGS MODE.
(MAINTENANCE WILL SHOW ON LCD)
ENTER CODE:84 & WAIT WHILE MACHINE PERFORMS A FORCED CLEANING CYCLE.
(cLEANING WILL SHOW ON DISPLAY)
NOW ENTER CODE:09 & MACHINE WILL PRINT OUT ITS PRINT QUALITY CHECK SHEET.
(IGNORE INSTRUCTIONS PRINTED ON CHECK SHEET)
CHECK QUALITY & REPEAT BY USING CODE:84 IF NEEDED.
(YOU MAY HAVE TO DO THIS SEVERAL TIMES BUT YOU SHOULD SEE A STEADY IMPROVEMENT WITH EACH CLEANING CYCLE)
WHEN FINISHED AND QUALITY IS GOOD, ENTER CODE:99 TO RETURN TO STANDARD MODE.
PRESS MENU/SET 4, THEN MONO FAX START TO PRINT OUT
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I had the same problem with a Brother MFC3420C after replacing the print head with a new one the same error 41 occured 4 weeks later.

I finally fixed the problem (see photo's) and sent the parts back to Brother :-)

Don't buy Brother Inkjet technology its all ****!.

Their laser technology seems to be much more robust and reliable, have had a Brother HL-1440 since 2004 and its still running well.

http://www.flickr.com/photos/48446421@N05/sets/72157623635891898/

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