Question about Lexmark Office Equipment & Supplies

1 Answer

A bunch of paper was picked up, versus a single sheet and now it is stuck in the printer and will not print, or proceed with taking the paper through. It cannot be pulled back out, either.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 567 Answers

Hi,

To clear the paper jam, please turn off the printer and it will attempt to clear the jam by itself.
You might see an error code on the printer too which will help you identify the issue.

To remove the paper jam manually, turn off the printer and then remove the paper tray.
Check for paper that is trapped in the same. Also try to access other printer areas where paper travels in the course of printing.

You could remove the toner or ink cartridge go gain access to hidden areas in the printer.
Try to roll the gears and rotate the paper feed mechanism to free up the jam.
If you locate a piece of paper hold it with both hands and attempt to get as large a grip as possible, then slowly pull.
The objective is to not to cause a tear in the paper and pull it out in one smooth motion.

Put the toner and paper tray back in it's place.
Switch on the printer and check by printing a test page.
This should resolve the issue for you.

If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.
I will appreciate your feedback and positive rating for this solution.
Thank you.

Posted on Oct 09, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Load error


When trying to print on continuous stationery, the display may show "Online Single Load". This will occur if the printer is expecting to print on single sheet paper even though you may want it to print on continuous paper. To clear the error follow this procedure. • Take the printer off-line by pressing the Online key • Press the Setup key • Press the key under "Paperway" in the display • Select Tractor 1 (or Tractor 2 if fitted/required) • Press the key under "Set" • If the job still refuses to print try loading the printer with a single sheet of paper to clear the command. To do this remove the tractor feed paper and close the cover on top of the tractors but not the outside cover. You will see a guide into which put a single sheet of paper and press the key under "Load" in the display. • The printer should commence printing. If it does not, then press and hold the key under "LF/FF" to eject the single sheet. Now follow the instructions above again to select the Tractor. The display should read "OnLine Tractor Load". Load the tractor fed paper into the Tractors and press the key under "Load". The printer should now be ready to print. Check your software settings for the correct paper path type. Ensure that the display does not show "Manual" otherwise you will have to clear this error in the same manner as you have for Single sheet

Dec 06, 2011 | Tally Dot Matrix T2265C Printer

1 Answer

HP 4100dtn Tray 2 picks the paper NON-STOP?


Step 1:Check with another cartridge
Step 2:Switch off the printer take out tray 2 casette, swich on the machine check while intializing the printer tray 2 pick up roller rotating?.. If its rotating check solnoid which is located right side under the main moto assembly, clean the solnoid as shown in the anap shot..fix it back.
Step 3:Open right ,left & top covers.., close cartridge access door check is it driving the laser scanner shutter?, if not check the sccess door knotch broken/bend.
11_20_2011_9_46_15_pm.gif

Nov 20, 2011 | HP LaserJet 4100dtn Printer

1 Answer

Hi, my canon ip2600 printer is grabbing multiple sheets of paper when printing instead of a single sheet at a time. It prints but some lines of print in the final result are to compressed to be almost...


the printer is grabbing multiple paper because the paper is stuck together in cold times the paper sticks together when you insert paper into the paper try try to make the papper loose

Mar 01, 2011 | Canon Pixma iP2600 Photo InkJet Printer

2 Answers

Paper stucked inside


Open the top cover.
Pull out the toner / developer units and look for paper under neath.

In the rear, pull open the access door.

remove the paper tray and look for misfed paper.

Dec 12, 2009 | Kyocera Mita FS-820 Laser Printer

1 Answer

While printing, paper jams. the sheet pulls through initially, but then while printing, the paper scrunches up and the cartridge jams.


It is likely that there is a small piece of torn paper inside that is causing the paper to bunch up. Try a can of compressed air to clean out the interior and trace through the route the paper takes. Look for anything the paper could get stuck on.

Good Luck!

Nov 03, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Not feeding paper looks like wheels not turning


Look down into the place where the paper goes (the "automatic sheet feeder" or ASF) and you should see a fat wheel with a grey ribbed rubber facing. Place a single sheet of paper in the ASF and do a test print (right click the printer icon and select properties). Watch to see what happens in the ASF. The plastic panel behind the sheet of paper should move forward to push the sheet against the rotating rubber wheel, which should then feed the paper into the print position. If this is not happening, it means something has come adrift inside the ASF system. This will require the printer to be dismantled. Take it to a Technician, or if you want to have a go yourself, post a new comment to this effect and I will provide further assistance on how to proceed.

Mar 17, 2009 | Epson Stylus C84 InkJet Printer

1 Answer

HP paper jam


That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)



Sep 03, 2008 | HP PSC 1610 All-in-One Printer, Scanner,...

2 Answers

Paper feed


Make sure you fan the paper before putting it in. 20 sheets is usually about right for these printers.

If you put labels in the printer. Only put a few sheet in at a time and put paper stock below them.

May 22, 2008 | HP DeskJet 820Cse Printer

1 Answer

Printer HP-870CXI - Paper feeding


there is nothing wrong with the roller becoz it is picking up the single seet what you can do is you put bunch of paper while you placing the paper sheet dont put deep inside just insert like when feel resist leave it. give the print command it will automatcally pick up sheet one by one. bye

Sep 21, 2007 | HP DeskJet 870cxi InkJet Printer

1 Answer

Printing Issue


switch off the printer and open up the cover and remove the toner and see is ther any paper is stuck inside. or try to print a single sheet from front panel. bye

Sep 21, 2007 | HP LaserJet 1320 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...