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My printer says I have a paper Jam (2). I have removed the paper that was stuck and cannot see any more paper. I have restarted the printer and computer, but get the same message. Is there a way to open the machine up to look inside? How do I fix the problem?

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Hello,

I will advice you reset the printer, resetting the printer should help fix the problem, otherwise, among the most common problems with any make of printer are paper jams. A printer will jam for any number of reasons: It's dirty, the wrong paper type is being used, or the rollers on the printer that feed the paper through its pathway are worn down. While cleaning the printer periodically and using the correct paper type are easy fixes, if the problem persist, you will need to replace roller.

Take care.

Posted on Oct 09, 2010

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Posted on Jan 02, 2017

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Paper jammed when loading paper, don't know how to clear jam


Hi,
Welcome to FixYa.
To clear the paper Jam, follow the steps below.
1. Remove all loose paper from the paper In tray.
2. Do not pull paper jam from under the front cover.
3. If there is more than one sheet stuck in the printer, remove the paper sheet at a time.
4. Make sure no scraps of paper are stuck in the printer.
5. If there is open the door at the back of the printer.
6. Pull the jammed paper out of the printer.
7. Check again to make sure no scraps of paper are stuck in the printer.
8. Close the back door.
9. Restart your computer.
Hope this information will help.
Thank you for using FixYa.


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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Jan 11, 2010 | HP Officejet 6310 All-In-One InkJet...

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Paper jam


The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Jan 07, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

It say paper jam and ther is no paper jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 31, 2009 | Samsung SF-335T Plain Paper Inkjet Fax

1 Answer

Says it has a paper jam but there is no paper jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

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1 Answer

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 17, 2009 | Lexmark E250d Laser Printer

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

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4 Answers

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I have a HP Deskjet 3940 printer. And similarly to this problem here I had a paper jam that would not clear, despite removing all the paper that was stuck in it, and following all 4 steps stated on the HP website. Such as taking the back cover off and blowing dust away and turning it off and on, etc.

None of these steps worked for me and consequently I couldnt get any new jobs to print - kept saying 'paper jam'. I was about to head down the shop to buy a new printer when i tried one last thing, which HAS fixed the problem!

I put in a large stack of paper onto the feeder. and then pushed it forcefully in and out repeatedly. To my amazement this has solved the paper jam. As a very last resort, might be worth trying this?

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1 Answer

Paper jam


open all door in your printer , front and back. , look for paper stuck inside and remove it. Sometimes small pieces of paper are difficult to be found.
If it is a Laser printer, you will also need to remove the toner and paper try and look for jammed papert underneat.
Once you done, restart the machine.
If you still have paper jam error try unplugging printer from power outlet for 5 minutes then restart.
If you still get error, then either there is paper inside or your printer may be faulty.

Regards

Mar 15, 2008 | Computers & Internet

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