- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Refer to your "users guide" that came ith the machine... in particular refer to pages 1-14 thro 1-17 of the guide and ensure you have the date and time set correctly.
On page 1-17 you will see reference to "energy save interval" and sleep periods for the lamp. If you do not have these programmed correctly you will experience the condition you are describing.
This is a relatively new model...if you have already lost the manual you can download it from Muratec's Web site www.muratec.com.
Muratec units cannot be installed via the ADD-PRINTER WIZARD.
They must be installed from the disc to create the Muratec GDI port.
If installed via the "add-printer wizard" reliability will at best be unreliable.
Goto muratec.com , go to support, drivers. IF you did not know, Muratec is the maker of your device. Make sure you find the right drivers for your machine !!!! PAY CLOSE ATTENTION!!!! look for versions and etc...(x64) or (x86) it depends on your OS (operating system).
I am not sure why all scan to email is deleted, but you cant use scan-to-email or any of those scanning features using a USB anyways. Must be connected to the network
If connected by USB, you can download some twain scan utility (purchase one or download free one online) on your computer and install/set it up to use the Muratec as the scanner. Anytime you want to scan, open and use that utility.