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I've damaged my Iomega REV drive while transporting it in a bag. The eject button no longer "clicks" and when a disc is inserted it will not come out again unless it's ejected manually (i.e. by inserting an unbent paper-clip into the little hole). Can I get this drive repaired and if so how or do I need to buy a new one? Many thanks.

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  • MagikGimp May 31, 2008

    Wow, I wasn't expecting such a prompt response that was also very useful for a free service, I just thought I'd post this as a last resort; thank you very very much! I'll have to buy a suitable Torx screwdriver set as the screws are much smaller than any heads I have already. Hopefully this will save me the cost of a new drive, I am so surprised that I am not the only one who has had a problem like this.

    Many thanks again!


  • MagikGimp Aug 19, 2008

    It's taken a while but it's Fixya'd! For anyone else who might experience a similar problem I'll explain what I did in the hope that this is of some help to you:



    • What took me so long to get this done was acquiring a Torx 4 screwdriver to unscrew the screws holding together the REV Drive's case; in the end, after traipsing around too many hardware stores that only had 5s and larger, I had to order a set from Hong Kong. Once the case was off the tact switch actually fell out, the jolt the drive got in my bag must have knocked it so hard the solders broke.


    • To get at the switch's orignal resting place the REV's large, green circuit board also needs to be detached (all same screw size); once this is done unplug the tiny socket. You can work out where the switch goes as there are two holes in the board that line up with two extrusions on the back of the switch.


    • After stupidly trying to glue back the switch (the switch is close to other componants so I thought my clumsy hands might solder something else than the switch) with model-kit clue (don't even consider it, messy and just breaks off again) I did in the end manage to solder the switch back; just go slow and steady.


    • After that I tested the drive. Two things to mention here: you need to plug in the little socket and screw the circuit board back down otherwise the eject mechanism won't work but before that check that the little plastic eject switch is resting in the right place; check its orientation with the case and that it overlaps the mini-LED in front of the tact switch, you'll see what I mean.


    • After that screw everything else back together and Bob's ***********'s brother.
    NOTE: I can only presume that I also damaged my REV's eject button as to push it now is stiff and sticks to the case, because of friction, pushing the tact switch but not sliding back again. I can live with this as I just use the Eject command from the drive's right-click menu in Windows.


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There is a small tact switch behind the plastic button that may be damaged. This switch can be easily replaced by anyone experienced with electronics repair. They will need to match the switch in size with the one that is already there. Figure on the cost of the actual switch to be about $1-$2. If the switch is OK, the plastic covering may have gotten jammed inside the cabinet housing. Try dis-assembling the cabinet to see if the button can move freely.
Keep us posted.
Dan

Posted on May 30, 2008

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In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
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