Question about HP Scanjet 5400c Flatbed Scanner

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Scanner problem Hi, Hope you can help. The scanner makes a clicking or ratchet-like noise when it scans. The image looks ok at first but then you notice that part of it is out of alignment.

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  • oneacer Sep 23, 2008

    Same problem here. Mine started when I moved my scanner, nothing else changed.

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The scanner is not available while in use by another application or user i get this darn error. I use this scan multiple times a day and all of a sudden i see this.... why?


Hi,

The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:

SCANDALL-PRO APPLICATION ERROR:

Error Code: [SA01020E] No scanner is found.
There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.

Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.

Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.

TWAIN DRIVER ERROR:

-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC.
-The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]

-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.

-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.

For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.

Thanks,
ScanCare

Jun 22, 2012 | Office Equipment & Supplies

3 Answers

I have downloaded my software for my hp officejet 5510v all-in-one and my scanner part will not work. I have 3 in one--print--does o.k., fax does good some times, will not scan---please help


Is the scanner installed correctly? Full feature software is that what you have installed?

try starting mspaint and test scanning

start -> run -> type in mspaint click ok
Then file and from scanner or camera, follow instructions to scan,

Sep 10, 2008 | HP Office Equipment & Supplies

13 Answers

Scanning


Make sure the the scanner software is properly installed , you can check it under device manager, because if the scanner driver is not installed it wont really work..

Hope that helps........

Sep 05, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

I'm trying to scan an A4 size sheet(document). I was getting the same size of the scanned sheet, but now its shrinked its size so that I can not getting the same size as in the sheet. Please help me...


Hi

Try the HP software rather than the Scanner itself.

HP Solution Center > Settings > Scan Settings > Scan Document Settings > make sure it is set to Scan Document as Image (no OCR) > Apply > OK.

I hope this helps.

Aug 24, 2011 | HP ScanJet 2400 Flatbed Scanner

1 Answer

How do you scan an image onto the computer using the Canon MP190 series? Ive tried hitting scan and it only tried to copy the image and print onto paper.


Place the paper you wish to scan on top of scanner.

1. Go to window start manu.

2. Find picture board.

3. Click the file manu at picture board, and find the scanner.

4. Click the scanner and it will scan the paper as soon as you click ok...

5. After completion of scan, click "save as" and name the title wish to make.

That's all...

Apr 21, 2011 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

How do you scan a picture into the computer with a lexmark P6250?


SORRY, I COULD DO ALL, SAID TOO BIG, Using a computer 1. Make sure your All-In-One is connected to a computer.
2. Load your document face down on the scanner glass. For help, see Loading your document on the scanner glass.
Open the Lexmark Imaging Studio. For help, see Using the Lexmark Imaging Studio

4. Click the Scan button.
The All-In-One Center appears with the Scanning & Copying tab expanded
.
056e40f.jpg
5. Click Preview Now in the upper right corner of the All-In-One Center.
An image of the scanned item appears in the preview section.
6. Click and drag the dotted line box to select a specific area of the preview image to scan.
7. Click Display Advanced Scan Settings to review and change the scan settings. Click OK.
here is the web site where the info was. If you want to see better images just click on link below. good luck :0)
MORE LOOK AT WEB SAYS TOO LONG
http://www.lexmark.com/publications/
pdfs/2007/6200/winug/en/frameset.html

Nov 19, 2009 | Lexmark P6250 All-In-One InkJet Photo...

1 Answer

Computer can't connect to scanner


If you are using Win XP there's another way of testing it with your computer for to check if your scanner is damaged or just a simple
software issue:

Usually for Epson it came with an Application called "Epson Scan"

> with the scanner connected to your Computer try to scan using a diff Application like PhotoShop or MS Paint

> to scan using Paint
Click on Start / All Programs / Accessories ( click and open "Paint" )

> from Paint click on File / and click "From Scanner or Camera" and it will open a scanner wizard., just follow the step by step procedure on how to scan.

note: if you have a diff. imaging devices ( like web cam ) it may ask you which one to use., make sure to select your scanner.

> if it can acquire an image using paint or diff application., there's no issue with the scanner unit.

> if it cannot acquire an image using paint or diff application., your scanner is broken / damaged.

To fix the issue with Epson Scan

> Uninstall "Epson Scan" from Control Panel / Add or Remove Programs / disconnect the scanner unit "USB cable"

> Control Panel / Administrative tools / Services ( look for Windows Image Acquisition < WIA > click on it and restart the service.

> Close all the windows and restart your computer.

Download the Twain Driver from the Epson Website

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88043&prodoid=63070037&infoType=Downloads&platform=Windows

downlad > TWAIN Driver and EPSON Scan Utility v3.12A
(
epson12526.exe )

note: if you don't have internet you can use the cd that came with scanner...

> after it is installed your computer might restart and then:

> click on Start ( right click on My Computer / left click on Properties ) on the Properties window click on Hardware Tab / Device Manager / on the device manager window look for "Imaging"
under Imaging look for your scanner ( right click on it and click on update driver., select this time only hit next / select Install the software automatically ( recommended ) hit next and it will update your scanner driver.

> Close all windows and Launch Epson Scan


Mar 22, 2009 | Epson Perfection V200 Flatbed Scanner

1 Answer

Scanner Isn't Working


Hi,
Well first make sure the scanning surface is clean.
If you're on XP, you could try the various patches/updates from the site here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=77375&lang=en

You can also scan and copy in Vista by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg HP 1310) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 17, 2009 | HP Scanjet 5500c Flatbed Scanner

2 Answers

Loud ratchet noise


Have you been using ink cartridges other than store bought? Reason I'm asking is that i used a refill kit, and tried those half price refill places, only to find ink was leaking out when not in use & clogged up the ends where the cartridge moves across. take a flashlight & look at the ends of the track that the cartridges slide across on, you may see a build up of ink, that won't allow the cartridge to travel as far as it needs to go to run properly.

Nov 06, 2008 | HP LaserJet 3330 All-In-One Printer

4 Answers

Epson 4490 Photo - multiple PDF pages


Hi. Yours probably scans as soon as you have a document in and you double-click, right? I went through this. Double click on the Epson Icon. Make sure the mode preference at upper right is changed to professional. It may start scanning and you have to wait until it's finished to scan again. When you start in professional mode, it brings up a rectangular menu--you probably didn't see this one before (I didn't before changing to professional mode). Now press scan. This gives you a "file save" choice. Chose the location you want. Under the location choice is the Choose Document type option--this is the second key--save as PDF. Now it will bring up that add a page, edit or save file. Professional mode, save as PDF.

Dec 15, 2007 | Epson Perfection 4490 Film / Flatbed...

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