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Hi, you have a couple of options to reset your Thinkpad if the Supervisor password is lost. One is to send it to Lenovo who will replace the system board and hard drive, the other is to send to me and I will remove the password and return. Regards Paul - email@example.com
Hello there Paul: This is a fairly easy process. First if you look right above the keyboard you will see a plastic strip going across the top. Get a very small flat tip screwdriver and pry this piece up and remove the strip Now you will see 3 small phillips head screws remove them and do not loose the clip now just lift up on the keyboard and it will come out But do not pull out too far their is a wire connection that you need to disconnect. now you are done now just hook up the wire to the new keyboard and slide it pack in place and reinstall the 3 screws and the clip and then the plastic strip over the top and you have completed the process well done. I hope that this is very helpfull for you Best regards Michael