Question about Microsoft Xbox 360 Console

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Disk drive problem

My xbox 360's disk drive opens, but the massage shown on the screen is "opening" and then it automatically closes. Also disk tray doesn't open sometimes. please give me any solutions. Thanks in advance.

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  • 65 Answers

Check to make sure nothing is blocking the drive opening all the way if something is the drive will auto close to not damage the drive if that is not the case then check all the controllers to make sure non are pressing any buttons when you try. and try connecting your xbox 360 to xbox live to make sure it is fully updated if it is not any of that then it sounds like it is a hardware issue and you will need to call

1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time

-or-

go to http://www.xbox.com/en-US/support/?WT.svl=nav

Where you can try typing "try closes" or something along thos lines.

Posted on May 30, 2008

  • Ariel Lothlorien
    Ariel Lothlorien May 30, 2008

    Try also Touch the eject button on the PLAYSTATION®3 system front for 10 seconds
    or longer to force the disc to eject. After removing and before
    reinserting a disc into the PLAYSTATION®3, turn off the system, and
    then turn on the system again to resume use.

    -Rel


×

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