My xbox 360's disk drive opens, but the massage shown on the screen is "opening" and then it automatically closes. Also disk tray doesn't open sometimes. please give me any solutions. Thanks in advance.
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An expert who has answered 20 questions.
Re: Disk drive problem
Check to make sure nothing is blocking the drive opening all the way if something is the drive will auto close to not damage the drive if that is not the case then check all the controllers to make sure non are pressing any buttons when you try. and try connecting your xbox 360 to xbox live to make sure it is fully updated if it is not any of that then it sounds like it is a hardware issue and you will need to call
1-800-4MY-XBOX International (direct dial to U.S.): 425-635-7180 Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102 Hours of operation (every day): 9:00 A.M. to 1:00 A.M. Eastern Time 6:00 A.M. to 10:00 P.M. Pacific Time
go to http://www.xbox.com/en-US/support/?WT.svl=nav
Where you can try typing "try closes" or something along thos lines.
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Most likely your disk or dvd drive is dirty. Run the disk through a disk cleaner and run a dvd cleaning disk through your drive.
If that dos not work, try removeing disk, close drive, turn off console, unplug power supply, wait 10 or 20 seconds, then reconnect power supply and try again.
If that fails, assumeing other disks will read, your disk may have a major flaw. You can check with your local game store, they often have a machine that may restore your disk, (most places that I know of charge like 1 or 2 $).
Make sure there is no debris inside of the drive. With the opening of the drive towards the floor, shake the system to make sure that if there is any debris in there that it will come out. Also make sure that there is no broken cd's in the drive cause that will cause the door to open and close.
If that doesn't work, the door might need to be re-aligned. Clean the door with glass cleaner, the amonia in there would get any dirt or stickiness off of the door.
Yes , open up your CD drive remove
the top cover ,turn the belt on the pully
CC like you did before to pull the tray out
till it stops. There should be two small tabs
on etch edge at the end of the tray lift them
and pull this should relase the tray from
the drive . now look down in the frount
of the drive there are to leaf switches on
etch side the they should be straight.
the cats may have bent one of them with
his paws . I guess the cat will stay away
from your xbox now.
If you ever open the disk tray and then the power source is cut, the tray will try to ''autofix'' itself by making whatever state it was at the default position. This doesnt sound like whats going on for you, though.
If you can turn your 360 on and go to the main screen, try opening it with the ''open tray'' button on the bottom of the main screen.
If that fixes it, your problem is a faulty disk tray button.
If the tray still does that with the xbox main menu button, then its a mechanical thing with the tray.
Go to walmart and buy one of those air spray bottles (like an airsol can to clean dust out of PCs) and spray it into the 360 tray once it is opened. Aim the spray on the sides, what it sounds like is dust or something collected on the gears of the disc tray. If you have your 360 on carpet or a dusty surface this is probobly the problem.
Thats about the only thing you can do without opening the 360 up yourself (IF ITS STILL UNDER WARRANTY DONT OPEN IT) that will void the warranty. So if the airsol spray doesnt do it, then send it in to microsoft.