Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator
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Posted on Jan 02, 2017
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
Posted on Jun 25, 2008
I had the same problem. I coudn't get the knob to turn. I ended up taking the front grill off so I could get a better grip on the knob. Once I did that I still have to put a lot of pressure on the knob to turn it but that did the trick. When I got it turned a quarter turn then it was easy to pull the filter out. Hope this helps!
Posted on Jan 11, 2009
There is a small door under neath ice maker shelf (literally) w/ 2 small screws that keep it in place,or a button that can release ice maker on the rt. side of machine. Good luck!!
Posted on Apr 04, 2009
Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.
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Posted on Jun 03, 2009
Access will be from the rear at bottom. Pump found at Sears website at this link. Love those helpful service people !! link is long, but it works. i used copy and paste http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=10689482995&productCategoryId=0164160&brandId=0582&modelName=AUTOMATIC-ICE-MAKER&diagramPageId=00003&componentDescription=PUMP&documentId=P0306093&backToLink=Return to Sub Components list
Posted on Jul 01, 2009
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