Question about Palm Z22 Handheld

4 Answers

Stylus taps to screen don't result in any changes

My Z22 is a couple years old and no problems. Today after I recharged it and turned it on it only gives me the calendar and contact functions. Tapping stylus to make changes to other functions results in nothing happening. Did a soft reset a couple times but it did nothing. Any assistance would be appreciated. Thanks Jim

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  • ahamalainen May 31, 2008

    My touchscreen does not respond as well. I have done a soft reset, a warm reset and still the touchscreen does not work. I cannot figure out ow to sync since the sync area does not work either. Please help!

  • rdomz Jun 03, 2008

    Same issue here. Unit has not been dropped or abused, yet the other day the tap stylus just stopped working. I’ve performed many soft reboots and many hard reboots. I was able to get it working for a while then he same thing occurred. I can get the system to start and sometimes I can get to the touch screen configure screen where it just loops from corner to corner.

    I've drained the battery and recharged it as well. No luck in reviving it.

  • EllaMinnowPe Jun 08, 2008

    Almost the same problem here- my Z22 is a couple of years old, always was dependable. Now the bottom left corner will not respond to the stylus. I contacted customer service at Palm and they suggested a hard reset. I tried it and it didn't work. It's been a couple of months and I never use it now.

  • Anonymous Jun 14, 2008

    My Palm Z22 stopped responding to the stylus, but before that happened I noticed that I had to tap slightly above my normal spot, then eventually it wouldn't work regardless.

  • JLDakota Jun 15, 2008

    jomama5509,

    thank you for taking time to reply to my problem. My data is not backed up so am expecting if I do a hard set it will delete everything on the Z22. Am I correct? If so, I don't dare hardset. thanks, Jim

  • JLDakota Jun 17, 2008

    jomama5509, Thanks for your reply. I appreciate it. Hope a solution is found as I have a ton of stuff on there. Jim

  • JLDakota Jun 24, 2008

    Thanks for your response. I'll try anything. Now just have to find to dehydrating stuff.

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4 Answers

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Hi there JL Dakota. I had many problems with my Z22 over the years. The top layer of the screen is a plastic sheet that must remain stretched completely ABOVE the lower layer of glass that it sits above. Going to Florida, from a colder climate, for example could WARM the screen up a bit, and allow it to stretch, and hit the lower layer. If it touches the lower layer, it shorts out, and will not respond to any touches after that. Putting it in the freezer will shrink the top layer of plastic temporarily, and allow touching the screen to push it down where you touch. Usually this problem is the result of years of NOT protecting the screen from being pushed on by having a HARD COVER over the screen - for example, keeping the Z22 in a pocket, a shirt pocket, a bag, a purse, a briefcase, even in a drawer full of pens, paper, stapler, etc. would TOUCH the screen, and eventually stretch it. If you see my website analysis of the Z22 kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html , there are many photographs, and discussions on the various typical Z22 problems that I ran into, and the solutions. These include touchscreen problems, and include putting in the freezer, using a heat gun or hot air hair dryer, splitting the top layer and bottom layer of the screen apart, putting in a new screen ($9 US), etc. I discuss many other issues. Immediately getting a hard cover over the unit at all times is the single most important factor! Once the screen top layer is warped, just sitting the Z22 down upside down might let gravity pull the screen gently away from the glass substrate. Rubbing the screen, using your fingers, sitting the Z22 down on an angle, touching the screen with anything, all could cause it to deform and touch the bottom layer constantly... the link again is below. The general circuit board is incredibly tough, and the amount of abuse it took when I tore it apart repeatedly is amazing. Generally it is bullet proof. The dying battery, the extremely delicate touch screen, and the possibility of buttons shorting, are the biggest problems. Do take a look at the full discussion on the subject at the link. Good luck. Robin Dusty Graves
Z22 PALM PILOT Stylus taps to screen don't result in any changes - 966890ab-4387-4c69-8d4a-a538f4d68794.jpg b2f1c89d-b5ba-4ca3-a612-2e98ebeb3fbb.jpg cf2af5d3-8246-4c19-a97f-4829885ff89e.jpg

Posted on Sep 14, 2014

I thought it might be a overheating problem. After mine froze, I put it in the fridge. It worked fine until I took it outside. Over 23 degrees, it seems to have a problem.

Posted on Jun 29, 2008

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I have the same problem. I'm pretty sure it has something to do with ambient humidity. When traveling from Rhode Island(a low humidity area) to Florida(a high humidity area), I have long noticed that the screen becomes less responsive and eventually stops working. When I return to Rhode Island, it starts working again. I will probably place my z22 in a ziplock bag along with some dehydrating substance(silica gel? rice?) and see if the screen starts responding.

Posted on Jun 24, 2008

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You need to do a hard reset.. when it is completed, your Z22 will wait for you to "tap the center of the target" but when you do, nothing will happen. just do another soft reset after this happens.... should fix

Posted on Jun 14, 2008

  • bill  smith
    bill smith Jun 16, 2008

    unfortunately yes, everything will be deleted... i am currently seeking out a solution

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2 Answers

How do I reset my palm z22 to factory settings?


If you've set a password on your handheld, any hard reset will automatically become a Factory Reset. With this method, you'll enter a password and then perform a hard reset.

  1. On your handheld, launch the Prefs application. Under General, select Security.
  2. If the Password box says "Unassigned," tap the box and create a password for your handheld.
  3. Once the password has been set, remove the stylus. Disconnect your handheld from the AC charger, if connected.
  4. On your handheld, hold down the Power button.
  5. While holding down the Power button, use the stylus to press the RESET button on the back of your handheld.
  6. While still holding Power button, the screen will show the Palm logo and a progress bar. Then the circular Palm Powered logo will appear. Release the power button when you see the Palm Powered logo.
    887_palmlogo_progressbar.gif spacer.gif 887_poweredcircle.gif Keep holding the Power button during this screen. spacer.gif When you see this screen, you can release the Power button.
  7. A message will appear warning that you are about to erase all the data stored on your smartphone. Press UP.
  8. You'll see a series of Palm logo screens, then a prompt to tap onscreen targets. The Factory Reset is complete.

Apr 15, 2010 | Palm Z22 Handheld

2 Answers

The touchscreen of my Z22 is broken


The Z22 is a bullet-proof device for securely saving your personal data, and full marks go to the team at PALM for its solid design. However, the AGE of the Z22, over the last decade, results in 3 problems - the batteries are all dying, and the delicate plastic touchscreen top layer is deteriorating - simply through AGE. When you say the touchscreen is "Broken", I would guess you mean that it does not respond to touch commands from the black plastic stylus that sits in the slot on the back, side, of the unit, when stored. I have never actually seen or heard of a screen that is physically "broken" - like the thousands of iPod, iPhone, Motorola RAZOR, and other touch screen phones that you see today, with cracks running across the broken GLASS. It "Could" happen that the glass screen under the top plastic touch layer is, actually "BROKEN", with the resulting cracks, but this is unlikely, since the trim around the screen is raised a HUGE distance, compared to today's touchscreens.
You can easily replace the screen for $9 if you wait for free shipping from CHINA, or, you can try a few tricks I learned on my Z22 over the years. I have put it in the freezer - which worked temporarily, heated it with a hair dryer - which worked temporarily, and peeled the top plastic layer off the screen- which worked temporarily. I have also replaced the screen with a new one. It is IMPERATIVE to put a hard plastic cover on the Z22 at all times- or you will eventually loose the screen again...
My Z22 page is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I hope this helps you to get your Z22 back up and running

have fun
good luck

robin dusty graves

Z22 PALM PILOT touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-0.jpg touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-1.jpg touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-3.jpg

Dec 12, 2009 | Palm Z22 Handheld

2 Answers

How do i fix the touch screen on my palm z22?


I am repeating a previous answer, since it covers most of the common problems :
The Palm Z22 is, I have found out, a bullet-proof design in regards to reliably keeping your valuable "DATA" safe over time. The Engineers at PALM really did a good job of Data integrity compared to many other devices. HOWEVER -- there are 3 common problems with the growing AGE of the Z22, 2 are with the dying batteries, and 1 with the years of wear and tear on the touch screen. The battery is a typical square, thin, modern Lithium battery, wired in with two wires ( + positive, red, and - negative, black ) that can be
taken out and replaced if you take the unit apart. In a brand new, in-the-box package, the battery is dying simply from old age. If the Z22 was used heavily, the constant cycling from dead to fully charged wears out the battery even more. The Touchscreen is a thin layer of plastic stretched over a sheet of glass, with a tiny air gap in between. Over time, the top plastic layer deforms - with hot and cold, air pressure changes, and being pressed by wearing the unit in a pocket, purse, briefcase, or even in a drawer with pencils, pens, and staplers etc. It is very important to have a hard cover over the screen! Other than just having the battery loose its weak charge continually, there is a problem with the unit getting into a state of BLACK SCREEN - it does not charge and remains "apparently" dead, since the logic circuits are in an invalid state, and it can only be reset if the battery dies COMPLETELY to remove the power on the logic circuits.
I have covered the topics of the battery problems, the data problems, the screen problems, and the disassembly, maintenance, and security, and how to get data off the unit, particularly to the new Windows Operating Systems that were developed AFTER the Z22 was no longer made. This is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I have ripped apart the Z22 repeatedly, and posted pictures of the various steps to service these units. There are links to aftermarket software to transfer data, and examples of how to USE the Z22, for valid purposes. This should be a one-stop source for any information or troublehooting the Z22, for those who have the Z22 and want to keep it operating!
good luck

robin dusty graves
Z22 PALM PILOT
Z22 PALM PILOT fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-0.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-1.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-3.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-6.jpg

Aug 17, 2009 | Palm Z22 Handheld

1 Answer

My Z22 touchscreen does not respond to the stylus


This shows the OS is corrupted. Try to flash the device

Jul 25, 2009 | Palm Z22 Handheld

1 Answer

My Z22 also won't hold a charge, and battery goes flat quickly


my charger did the same thing and i had the same fone but get the charger in the fone good and wrap the line around the fone

Jul 08, 2009 | Palm Z22 Handheld

1 Answer

Can I get my z22 repaired?


actually palm does not want u to change the batt they want u to buy a new device from them but u can do it

first check the charger voltage thru volt meter or confirm from other ways that ur charger is working fine , i am pretty sure that ur battery is Dead and it is difficult to replace but can be done if u have little expertise becoz Palm does not want u to replace the batt they want u to buy a new one when the batt is dead but u can do it thru following procedure

First check the specs on batt by taking it iut like this

How to Replace the Battery on a Palm Z22

The Palm Z22 is powered by a rechargeable lithium-ion battery which, in theory, can be recharged an infinite number of times. In practice, however, the lifespan of a rechargeable battery is finite. Replacing the battery yourself is possible if you have some skill with tools and a bit of patience.

Instructions
Difficulty: Moderate
Things You’ll Need:

* Star-bit screwdriver
* New z22 battery
* Palm z22

What to Do
Step1
Pull down on the back cover of your Palm Z22, and remove the cover from the device.there is a trick to it. The little translucent bezel surrounding the USB connector can be snapped out, revealing two T-5 (Torx) screws. Remove the bezel and the two screws and the other three sides will separate with some gentle prying as you have already discovered.

The best way to remove the bezel seems to be to slip a knife (or a thin fingernail) into the joint closest to the display. It's a tight fit but you don't have to separate it very far to get it to pop out.

The battery is not "user replaceable" - i.e. it is soldered in place, but you can buy one online if you're prepared to do the solder work.

Step2
Loosen and remove the screws from the Z22's casing using a star-bit screwdriver.
Step3
If there are tabs present on the circuit board, you will need to stop immediately. Consult with a technician about removing the tabs.
Step4
Find the battery. Move it out of the case so you can have better access to the power supply lead.
Step5
Pull the power supply lead from the battery. Grasp the base of the plug firmly and disconnect in one smooth motion.
Step6
Remove the old battery from the case and insert the new battery into the same position and with the same orientation.
Step7
Replace the rear cover on the Z22 and charge the new battery for at least four hours before use.
Tips & Warnings

* Use firm steady pressure to open the case. Sharp blows and delicate electronics do not mix.
* A star-bit screwdriver is not the same as a Phillips screwdriver. The star-bit has a six-flanged head which looks a little like an asterisk when viewed head-on.
* If your battery has a blue casing on it, do not attempt to change the battery.

How to Buy a Replacement Battery for a Palm Z22

The Palm Z22 is powered by a rechargeable lithium-ion battery. This means that you can use it forever, right? Well, no, because even rechargeable batteries wear out eventually. Since Palm currently does not offer replacement batteries, you will have to track one down yourself. Here is how to buy a replacement battery for a Palm Z22.

Instructions
Difficulty: Moderately Easy
Things You’ll Need:

* Palm Z22

Step1
Write down the technical specifications of the Palm Z22 battery. The battery is 3.7 volts and delivers 950 mAH.
Step2
Shop at your favorite local retailer, electronics store or battery specialty store. Take advantage of the sales staff’s knowledge in your hunt for a battery that is compatible with the Z22. Bring your Palm Z22 to the store to be sure that the battery fits.
Step3
Search for an online retailer who carries the Z22 replacement battery. Once you have found a couple of vendors that have the goods, shop for the best deal. Remember to include shipping costs into your decision.
Step4
Get information about return policies or money-back guarantees before shelling out any money. Returns may not be an option for the Z22 replacement battery due to the specific complications involved with lithium-ion rechargeable batteries.
Tips & Warnings

* You will need a tool kit to change your battery. The screws on a Palm Z22 require a star-bit screwdriver to loosen the shell.
* Correct use of your battery charger will prolong the life of your batteries, whether the original issue or replacement.
* Be sure that your batter is compatible. You don’t want to fry the Z22 with a high-powered, incompatible battery.



Mar 16, 2009 | Palm Z22 Handheld

1 Answer

Lights on, nobody home


By accident, I did a hard restart while plugged into my computer. That fixed it. Don't know why.

Mar 29, 2008 | Palm Z22 Handheld

3 Answers

Palm z22 touch screen screwed up


clean the touch screen and go under the edges w/ a bankcard to remove any dirt.
then do a hard reset -- worked for my z22
c boekema

Jan 14, 2008 | Palm Z22 Handheld

4 Answers

No longer recognises stylus imput


Just disable the settings where it says to turn off the backlight & PDA power after certain minutes and set your standby time (in power battery setting) to 0, then leave your PDA on until it fully drains (usually a week or two).

Oct 28, 2007 | HP iPAQ HX4700 Pocket PC

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