Question about HP LaserJet 3030 All-In-One Printer

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No fax detect on HP Lasejet3030

Hi, I have problem to receive fax on my HP Laserjet3030. Fax log show comm erro 252. Kindly advise if you have any solution for this problem

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  • fax-furious Jul 08, 2008

    same, but our devise is not connected to a PC, it is used as a stand-alone fax machine. the offered solution is worthless.



    tried: resetting fax received calls setup to answer auto after 1, 2, and 3 rings - result COMM ERROR 252



    tried: connecting fax to dial-9 line & reset settings - result COMM ERROR 252



    faxes receiving this error are coming from all various places with no pattern as to which fax will receive the COMM ERROR 252 result.

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  • Expert
  • 96 Answers

Maybe some problem with your software, try to reinstall the the software,

Posted on Jun 18, 2008

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Comm error 252


Hi,

The comm error 252 occurs due to,

  • Telephone line conditions were too poor to receive a fax.
This error can be rectified by

  1. Reattempt the fax reception at a later time when line conditions may have improved.
  2. Configure the machine to start reception at a lower speed.
  3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.
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This could be really tricky. The missed faxes could be just random wrong number or recorded sales calls that are dialing you machine.
If you are sure they are fax machines calling then we get into phone line issues and that sort of thing. If you get static or noise on the line it can affect your machines ability to hear the other machine. I saw somewhere tha replceing the cord form the wall to the fax helped some people with a similar problem.
You can always try turning the machine off and unplugging it for awhile this is a common suggetion from HP for almost any product with a problem.
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what type of fax is it? HP, Canon, brother etc?

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*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

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