Question about Compaq Presario 5000 PC Desktop

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Administor name changed

Hi, Here's my problem ,my fiance gave me his compaq presario pc. and I not knowing much about the what not's to do ,I changed the administrator 's name being him and the password ,well I guess I added my own info.to be added as an administrator and he can't log on or even find his info at all .And also I'm not able to do anything like add new users or switgh users or even find the administrator ,At first the internet would not even come up something about I don;t have access ,need admin. approval. So could you please help me .I don't know what else to do .Thankyou Alice

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Posted on Jun 11, 2008

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See alice,
What you actually wanted to do is to make an account which you can only use right? But unfortunately you have made an administrator account rather than making an user account. So now the pc ultimately blocked everything which was bieng used by the old administrator and have reset the desktop for a new administrator use.... Now i suggest you to go to c/documents n settings and search and write the imp files to a cd from there as well as from the other drives.......THEN ULTIMATELY format the computer.... hope this wil help you if u know to format and if your boss is a kind person....

Posted on May 30, 2008

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Guess a little less and learn the OS (it sounds like Windows XP) you plan to operate, take copious notes if only as a study aid and/or incentive to use a dedicated text editor like NoteTab, or type into your phone, or at least take consistent, readable notes for your own use.

Go find a book or 20 on Windows XP, maybe David Pogue's Missing Manual, and read it. Maybe just use the index to learn about switching users and get a better idea what you have done so far, for starters.

Additionally, you should consider a lifestyle where you plan things you can actually do, and do them; rather than faking it and asking people to guess what kind of hot water you climbed into.

Posted on May 30, 2008

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This is HP.com/Support, (HP bought out Compaq)
http://welcome.hp.com/country/us/en/support.html

On this page you'll see -> for product: <- and a box to the right of it.
Type -> Compaq, and the model name and model number, in this box.
For example: Compaq Presario SR4417N
Presario is the -> Model Name
SR4417N is the -> Model Number.

(SR4417N is Not a real number. Just one I made up for an example)

You need ->THE model name and model number. IF, you download the wrong drivers, your computer will not work!

Should you not know where this information is located, this page clearly shows you with photos. It may be in one of three places,

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00004461&product=89327&dest_page=product

Once you type Compaq Presario, and the Model Number, in the -> for product: <- box, go to the right of the box, and left-click on the double down arrows.

You will now be taken to the main page for your Compaq Presario desktop computer.
On this page you will see the heading -> Software & Driver downloads. It's in blue. Click on this. There are your drivers.

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you can also restart in safemode and follow instructions i gave you earlier

let me know

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do you both share same email name and logon.......sounds like u need to create your own email account....and change your main computer login to administrative level and make it private not shared.

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MY COMPUTER HAS BEEN LOCKED


Hit the power button till it shuts down. Let me know what happens when you turn it back on.

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