Question about Sony CCD-TRV238 Camcorder

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Hi. My camcorder wont play any tape for more than a second, Then the words eject and reinstate the tape and C 21 23 appear. can you help? Aidan

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This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly or a defective clutch in the take-up spool and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Oct 10, 2010

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Posted on Jan 02, 2017

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I had that problem also and I found that using smaller tapes helped. I was using the 120 minute tapes, I think they may be too heavy.

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I had the same problem with my camcorder just awhile ago. This can reflect a low battery. Try plugging in the camcorder for a couple of hours without using it. Then try recording or playing back the tape with it plugged in. Unplug it and check again. If this does not work you may have to replace the tape head.

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Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
8. Attempt to eject tape
9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject).
10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.

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This error is a mechanical malfunction, try this:
 
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  2. Set to OFF.
  3. Detach the battery.
  4. Reattach the battery.
 
Here is a link to your manual:
 
Manual
 

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if there are no missing parts ? you will get it back in approximately 10 days . . . the repairs will not exceed $ 50 ( plus shipping to and from puerto rico - zip 00794 )

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Dirty video head! Playback newly opened blank tape for five minutes, after that eject, reinsert, playback then eject again five times, these will serve as your video head cleaner, never use "video head cleaning cassette tape" for it will only damage your camera. Most camera has built in video head cleaner installed inside and activates only when you insert, initial play/rec, and ejects a tape. If the problem is still there you need pro fix then.[:0)

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