My Sony DSC-W55 fell and the lens is stuck and is a black screen when i try to take pictures. I can see all the pictures on my memory card but i just cant take any pictures. The lens is sticking out about a centimeter and it keeps telling me "Turn the power off and on again". i tried to push it in and pull it out but nothing's working?
same problem. lens sticks out and won't reset.
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Your lens is stuck due to either being banged or bumped or there is dirt/grit inside the lens gears. The lens needs to be replaced, but buying a brand new lens is out of the question. Sony will charge $125 just for the lens assembly, it's crazy.
A refurb lens can be installed for about $75 including return shipping. You should check the replacement cost of a used camera and see which is cheaper in the long run.
Hope this helps!
Owner, Darntoothysam.com Digital Camera Repair
Hi! The focus doesn't move as it should - it was stuck before you tapped it. Could be sand or something in it. I'm afraid you will have to give it away for a repair. You can contact your local Sony service center, but if they ask too much, I can offer you a very good price. My e-mail is firstname.lastname@example.org I work in a Sony service center.
The focus is stuck. Contact your local Sony service center, but
if they ask too much, you can contact me at email@example.com
and I will give you a good price.
I work in Sony service center.
It sounds like maybe your lens is jammed. You may want to try and fix it yourself. If you want to repair it yourself there is a guy in South Carolina who has lots of parts for all the Sony Cameras.I bought my LCD from him for $39.00 plus shipping and it works perfect.I put it in myself and saved a ton.If you buy the part from him he sends you pictures of him taking the camera apart so that you can repeat the process when you install it.I think his email is firstname.lastname@example.org