Question about HP OfficeJet 6210 All-In-One InkJet Printer

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HP Officejet 7410 All-in-One

Error:0xc0620004

i have tried the steps first but problems comes back

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  • ghawks77 May 30, 2008

    done that same problem, did not work. done # & 3, ok & cancel, and # & 6,

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Make sure the printer is connected directly to the wall outlet.
Check it again....
if you still got the same issue....
Disconnect the power cable from the back of the unit.
While the unit is off, press and hold the # and 6 keys on the keypad. While holding the keys down with your other hand connect the power cable back in. Continue to hold down the keys until the screen goes black. Press the On button to turn on the unit. Follow the on screen instruction and see if the issue is resolve.

If not then you will have to service the printer as it is a hardware issue.

Posted on May 30, 2008

  • Ginza Vualzong
    Ginza Vualzong May 30, 2008

    Its a hardware issue with the unit. Its not fixable. You will to service the unit. Please call HP tech support for the replacement. If your unit is in warranty they will replace it for free.

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Posted on Jan 02, 2017

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Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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hELLO TRY THIS LINK

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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Hi, 


Please follow the follwoing steps, 

1) unplug the power cord at the both ends from the printer and wall outlet. connect to wall out let directly dont connect to 
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2)Press and hold # and 6 while reconnecting the power cord to the product hold for 1 min after plugging the power cord, and 
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1 Answer

Error code 0xc0620004 411:lib_micci2.c


There is not a lot of info around concerning this error message.

One similar problem on fixya:

Click here


If it doesn't work you should try to contact HP on their

HP support site

Hope that helps

Critter






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The product displays an 0x ... error code when printing (for example Error: 0xf0af8004 ). These error codes indicate that the product has an internal condition. Solution Use the instructions below to resolve the issue by restarting the product.
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
If these steps did not resolve the issue, contact HP technical support for assistance.

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