Question about Taylor & Digital Scale Lithium Scale

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Started receiving strange ERR message on our 7538 model. so, we changed the batteries and still receive this error. we step on the scale, and it shoots up past 300 lbs, then slowly goes down, but then shoots up again... it doesnt settle or stop. when we step back off, it goes down to about 16 lbs and then turns off. i have tried the troubleshooting steps i have read about removing the batteries, stepping on the scale, putting the batteries back, etc and nothing works. how do we fix this issue?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Err 12 and Err 16

Dear FixYA

Was advised to send to Scales to another company to be fixed. Therefore no longer need your assistance.

Thank you

Julia

Posted on Jan 23, 2009

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  • 2 Answers

SOURCE: Scales show weight in kg. How to get them to show lbs.

Body Fat Monitor/Scales: TBF-611, TBF-612, TBF-621, TBF-622, BF-541, TBF-560, TBF-572. UltimateScales: 2000, 2001, 2001T. BF-662, BF-555, BF-556, BF-558, BF-559, BF-625, BF-626.
Press the Set and Up Arrow buttons at the same time. Release the buttons, the display will flash. Press the Arrow button to cycle through each weight mode until just the mode that you require is displayed. Then press Set. The display screen will flash to confirm your selection and store in memory.
Note: If weight mode is set to pounds or stone-pounds, the height programming mode will be automatically set to feet and inches. Similarly, if kilograms is selected, height will be automatically set to centimeters.

Posted on Mar 14, 2009

fitnessbalan
  • 59 Answers

SOURCE: balance beam wants to stick at about 300 lbs. not smooth moving

I contacted the manufacturer and here is there reply.

No need for oiling or grease, but tip the scale on its side, and look
under the base. There will be four "connection points" where pivot pins
connect to the linkage assembly; see if any of those pins or linkage
points are bent or look different from the other ones.

Then, note down the serial number of the scale located on the side of
the base, or behind the column of the scale at the top or bottom of the
column, and call our Maryland repair center at 800-542-7322 ext. 111 and
speak with Tyson Long from 9:00 AM - 4:00 PM Maryland time to describe
the issue and for further troubleshooting over the phone.

I have attached our new catalogue in PDF format as well. FYI: The model
703 is a very popular, extremely heavy-duty, high-capacity digital
column scale that is a popular alternative to the mechanical physician
scales in the gym and schools environment.


Kind regards,

William Morris
Sales Support

seca north america west
Medical Scales and Measuring Systems seca corp.
3401 Centrelake Drive, Suite 320
Ontario, CA 91761
USA
Telephone +1 909 605 7600
Telefax +1 909 605 7654
E-Mail william.morris@seca.com
Internet www.seca.com

Posted on Mar 16, 2009

  • 208 Answers

SOURCE: Inaccurate Readings

time to buy a new scale :)

Posted on Jun 22, 2009

  • 1 Answer

SOURCE: Err 1 message on Taylor Lithium Elec Scale model 7346

This is a reply I received from Taylor customer support. I have followed this procedure enough times to wear out the original battery and still get the Err 1 message. You may have better luck.

Thank you for your e-mail. The reboot below may clear the error from
your scale. You may need to do this several times to completely reboot
the system. Please let us know if you have any questions or continue to
display the Error.


1. Remove the battery from the scale
2. Set the scale on the floor without the battery in place.
3. Stand on the scale for 10 seconds (still without the battery)
4. Carefully replace the battery without turning the scale on.
5. Using only one foot, tap the scale or apply just enough pressure to
turn on the display. (It should show dashes or zero's) IMMEDIATELY
REMOVE YOUR FOOT.
6. Let the scale turn off
7. Step on the scale for a weight reading


Regards,


Linda DLT
Consumer Relations
Taylor Precision Products
& Salter Housewares
2220 Entrada del Sol, Suite A
Las Cruces, NM 88001
Toll free - 800-289-0944
866-843-3905
Direct - 575-526-0944 ext 3172

Posted on Jun 24, 2009

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1 Answer

What does Err3 mean on taylor body fat scale?


Remove your shoes and socks and wet your feet slightly with a damp cloth if you receive the "ERR3" error. ERR3 is a contact error and your feet should ideally be bare and wet to achieve an accurate body-fat reading.
  • Step off the scale and wait for it reset. Remove your shoes and socks and wet your feet slightly if you receive either the "ERR4" or "ERR5" errors, which means your body-fat or body measurements are out of range.
  • Reset the scale if it doesn't work or you continue to receive error messages. Remove the battery and set the scale on a flat surface. Stand still on the scale for five seconds and step off. Re-install the battery and place the scale back on the flat surface. Place one foot on the scale until it displays zeros or dashes. Remove your foot and wait for the scale to turn off. Step back on the scale to weigh yourself
  • Sep 28, 2016 | Taylor Health & Beauty

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    Error 2 . How can we solve this problem. Thank you, Margaret


    I found this procedure which was given by Taran_2005. I just come to try him(it) on mine, that works.

    "The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
    1. Remove the battery from the scale.
    2. Sit the scale on a hard surface floor.
    3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
    4. Re-install your battery.
    5. Place the scale back on a hard surface floor.
    6. With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
    7. Wait for the scale to turn off again.
    8. Step up onto the scale for a weight.
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    When you see the err message step off the scale and wait 5-10 secs then step back on and it should be ok. Remember that when standing on it you must keep absolutely STILL.
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    Aug 14, 2010 | Health & Beauty

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    The taylor lithium electronic scale says 00 and then ERR. there is no ERR2. should i change the batteries? it never said lo.


    If you get an "Err" or "Error" message, you will need to step off of the scale, wait a few seconds and then step back onto the scale.

    Aug 10, 2010 | Taylor & Digital Scale Lithium Scale

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    I have a Taylor body fat analyzer and scale model #5563 that keeps showing Err 2. It won't read any weight whatsoever... it just goes stratight to the Error message. Do you know what that means and how I...


    From the Taylor Site http://www.taylorusa.com/faq-scales

    Here are the basic ERR messages and their meanings:
    • Error 0: Initialization
    • Error 1: Instability (scale is on an uneven surface ex: carpet)
    • Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
    • Error 3: Contact error (Feet were not wet for Body fat reading, feet aren’t big enough to reach sensors)
    • Error 4: Body fat is out of range
    • Error 5: Water is out of range
    I got an ERR2 message and now the scale doesn’t work. What should I do? The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
    1. Remove the battery from the scale.
    2. Sit the scale on a hard surface floor.
    3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
    4. Re-install your battery.
    5. Place the scale back on a hard surface floor.
    6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
    7. Wait for the scale to turn off again.
    8. Step up onto the scale for a weight.
    If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

    Jan 15, 2010 | Health & Beauty

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    Nothing will display on the read out


    The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
    1. Remove the battery from the scale.
    2. Sit the scale on a hard surface floor.
    3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
    4. Re-install your battery.
    5. Place the scale back on a hard surface floor.
    6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
    7. Wait for the scale to turn off again.
    8. Step up onto the scale for a weight.
    If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

    Jan 03, 2010 | Taylor Dgtl Body Fat Scale

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    How to calibrate a taylor scale 5571


    The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight,to calibrate, or some other unusual error.
    1. Remove the battery from the scale.
    2. Sit the scale on a hard surface floor.
    3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
    4. Re-install your battery.
    5. Place the scale back on a hard surface floor.
    6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
    7. Wait for the scale to turn off again.
    8. Step up onto the scale for a weight.
    If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department.You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

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    Err 1 message on Taylor Lithium Elec Scale model 7346


    This is a reply I received from Taylor customer support. I have followed this procedure enough times to wear out the original battery and still get the Err 1 message. You may have better luck.

    Thank you for your e-mail. The reboot below may clear the error from
    your scale. You may need to do this several times to completely reboot
    the system. Please let us know if you have any questions or continue to
    display the Error.


    1. Remove the battery from the scale
    2. Set the scale on the floor without the battery in place.
    3. Stand on the scale for 10 seconds (still without the battery)
    4. Carefully replace the battery without turning the scale on.
    5. Using only one foot, tap the scale or apply just enough pressure to
    turn on the display. (It should show dashes or zero's) IMMEDIATELY
    REMOVE YOUR FOOT.
    6. Let the scale turn off
    7. Step on the scale for a weight reading


    Regards,


    Linda DLT
    Consumer Relations
    Taylor Precision Products
    & Salter Housewares
    2220 Entrada del Sol, Suite A
    Las Cruces, NM 88001
    Toll free - 800-289-0944
    866-843-3905
    Direct - 575-526-0944 ext 3172

    Feb 11, 2009 | Taylor & Digital Scale Lithium Scale

    1 Answer

    Err message


    The "Err" problem is a very common one but no one so far could predict the reason causing this.It means that there has been an
    error in the scale measurement.The only solution mentioned everywhere is to Step off the scale until its LCD screen blanks and Step back on the scale.

    Jan 20, 2009 | Homedics Glass Digital Scale - Advanced...

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