Question about Sony DVP-CX875P DVD Player

2 Answers

I have a sony dvp cx-875p dvd player. When the disk loads the unit works fine. The problem is loading the disk. Some disks attempt to load but do not pull back into the machine. The machine just makes a spinning sound, rests and then makes the sound again. Sometimes the disk loads on the first attemp, sometimes second or third. About 1 in 4 disks will not load at all. I have taken off the top, and observed, but see nothing wrong. The slot aligns with the rod that the disk rides into the machine on. I can't see what is pulling the disk. Does the pulling portion wear out? What are your thoughts.

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  • rhgubrud Oct 09, 2010

    Is the part available? What is the part number? Is there an assembly parts explosion diagram? Do you know the approximate cost of the part?

  • rhgubrud Oct 09, 2010

    Is there a site that I can look at a diagram explosion of the parts in question. I am concerned with taking apart something that does not need to come apart, or putting it out of adjustment with no tools to get it back into adjustment.



    Would you have any idea of the part number?

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  • Sony Master
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The disks are pulled in by a worm screw on which a plastic tab rests - if for some reason that tab jumps out of the groove of the worm . The screw motor will turn around for the time it normally needs to pull the disk in (the spinning sound you hear), detect that nothing happens, wait for a moment to allow the tab to fall back in the groove then try again.
This is caused by the normal wear of the mechanism and it can't be fixed. The only thing you can do is to grease the tracks very slightly to allow a smaller effort on the tab. The mechanism must be replaced - your big problem will be in finding a new one, since it's been out of production for a long time.

Posted on Oct 09, 2010

  • Azrael SRL Oct 09, 2010

    No, neither of them are available to the general public - this is Sony's repair policy. You can either attempt to fix it yourself or sent it to a dealer.



    BTW if you take it to an freelance repairman it will also open and try to fix it by trial and error so save the money and do it yourself - you have nothing to lose, the unit will stop working completely in the near future anyway.

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  • Master
  • 2,777 Answers

Yes it is an internal - hidden device that pulls it back in. The problem with this type of unit is it can only be replaced with the exact same mechanism. Some simpler - cheaper units can be replaced with a universal one. You are going to want to check with a local electronics repair shop, or with Sony directly to get this fixed up.

Thanks
Tim

Posted on Oct 09, 2010

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