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My computer blew up when we had a thunderstorm yesterday. I don't know what happened to my software for my hp photosmart c1380 all in one. Now I can't print or scan anything. Do I have to buy a new printer ? I tried to download it and the down load was for a 5160 photosmart
Install the CD supplied with the printer Connect the printer and the computer using supplied USB cable Switch one the printer Then press the SCAN button on the printer, It will automatically open a scanning software on the computer. Then place the document or picture you want to scan and click on SCAN button on the screen.
Try This :
Uninstall the entire software from "Programs and features" in control panel of your computer. Double Click on each HP software related to your printer and Uninstall it.
Download the software from the Below Given Link : http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1146331&lc=en&cc=us&dlc=en&lang=en&cc=us
Select your Operating System Click on download Save it to your Desktop Run the software Install it through Recommended Option Then after the installation completes you will find and Icon HP solution center try scanning from there it should work Otherwise let me know
Unlike most scanners, you must put the page that you want to copy in lower right corner of the glass (notice the small arrow pointing to the corner). This should fix any problem with an image being cut off. As far as faxing, I don't think the C3180 is able to fax pages. Hope this helps
If you are getting this message when you are trying to scan from the All-In-One. And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs> HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow. Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the All-In-One printer. If it still does not work then try the bellow steps: Go to: My computer>C:windows>system32 Copy hpzipm12 minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste minimize this window.
Go back to My computer>C:>windows>system32 Copy hpzinw12 minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin> Copy hpqtra08 close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button> check destination list> if available applications are not in the destination list then add them in the front panel destination Tried to scan.
And if the software is not installed the you will have to install the Printer driver / Softaware Sucessfully first.