Question about Samsung LN55C650 TV

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New device not found/ usb2 power overload message on the screen, i unplugged the tv and it does not solve the problem. I have looked at manual but its not answered in troubleshooting.

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I called 1-800 SAMSUNG and they had a firmware update that fixed the problem. I don't know if the update is available on their website, as I had downloaded a firmware update 2 days previous and this was a newer version that they sent me via email.

Posted on Oct 11, 2010

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I have a Samsung 46' lcd tv with this on screen box popping up on the bottom left side of the screen.It reads " new device not found,usb2 power overload" I bought a firmware update that I found on ebay,and after uploading the new software,it fixed the annoying problem and removed this pop up once and for all.

Posted on Nov 14, 2012

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The USB ports are designed for MSC class devices, such as thumbdrives. If your device requires more power, or if the device is powered and puts up too much power, you may be prompted with an overload message. Since it's an error, there's not a way to disable the message. It will pop up when the device isn't compatible with the TV

Posted on Aug 30, 2011

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1 Answer

How to fix error messages samsung tv?


I think you have two errors:
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#2 means that whatever you have plugged in is taking too much power for the tv to run it. Unplug it, and see if things work better.

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Dear inVaUSA, I followed your action and contacted 1-800-SAMSUNG but did not fare as well as you did. I was told there is not a firmware update nor a patch to fix the "New Device Not Found USB1 Power Overload" even after I read your post to the support representative I was dealing with. She told me that it is a PlayStation issue even though I have never connected any USB device to any USB Port on my Samsung TV. Could I Please trouble you to send me the firmware update you received from Samsung `in a private message or to my email address if you prefer. Thank you!

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1 Answer

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A quick pull on the cable can damage the pins.
=== If you see mis-aligned pins then please power off the set before making corrective action. ===
============== Here's a textbook instruction from Mitsubishi
If the New Device Found Screen Displays No HDMI Control Option If the New Device Found screen shows no option for HDMI Control, one of these conditions applies: • HDMI Control is turned off in the menus of the new device Action: a. Highlight EXIT and press ENTER to close the New Device Found screen. b. Display the device's setup menus and enable the device's CEC capabilities. c. Wait for the TV's New Device Found screen to appear again. d. If the New Device Found screen does not appear, power off the device. Power on the device and wait for the New Device Found screen to display with the HDMI Control option.
Next time you see the NEW DEVICE FOUND screen pop up.
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======

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