Question about Samsung Cell Phones

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My samsung mobile phone won't start. It just shows the welcome sreen showing the brand name "SAMSUNG GT-E2120" and then restarts again. How do I fix this??

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  • arvinsanjuan Oct 10, 2010

    how do I "flash" the phone?? and what software is capable of that?? please help..

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  • Master
  • 597 Answers

Hello,

The problem with the phone is that there is a virus on it.

The virus might have been contacted from another device, either laptop, desktop, other phones bluetooth devices, or from mobile downloads.

To fix this, you have to get the appropriate cable and software and flash the phone.

Take note of files downloaded on memory cards as well.

Take care and good luck.

Posted on Oct 09, 2010

  • arvinsanjuan Oct 10, 2010

    I have the appropriate cable.. How do I "flash" the phone?? and what software is capable?? Every time I connect my Samsung phone to a PC, it can't be read! PLEASE HELP.. :(

  • Toyosi  Sarumi
    Toyosi Sarumi Oct 11, 2010

    Hi,

    To flash the phone you will have to take it to a store that deals with flashing software to get the best that fits your phone.

    Then you need to seek technical support from a mobile phone repairer, try using another battery for the phone before taking it to a repair man. Also ensure your charger is working properly. The battery might have been weak and cannot power up the phone.

    Take care

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