Question about SanDisk Sansa m240 MP3 Player

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Msc not recognized

When my player is plugged into the computer set at msc it is recognized by my computer and rhapsody, but i cannot download songs. when i flip the player to mtp the computer and rhapsody cannot recognize it. sansa, compaq, rhapsody all say it is someone elses problem! HELP!!!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 30, 2008

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SanDisk Sansa e250 MP3 Player with Mac? Is there any driver to make it compatible with Mac platform? Thank you


NOTE: MAC computers do NOT support MTP modes of USB conectivity in a MP player. A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized. MAC computers supports Sansa players in MSC mode Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
Check in the System Profiler Open System Profiler from the Utilities folder, which is inside the Applications folder. From the Contents column on the left, under the Hardware header, select USB; the panel to the right will show all the USB devices that the computer recognizes. It may not identify them correctly by name, but it should have the right number of devices listed. . Navigate to USB Mode settings. Sansa View - From the Main Menu, select More > Settings/Options > System Settings > USB Mode.
Sansa Fuze and Sansa Clip+ - From the Main Menu, select Settings > System Settings > USB Mode.
Sansa Clip, e200v1 series, e200v2 series and e200R - From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC. e200R - PlayforSure is MTP and Rhapsody is MSC
See this tip posted here on this site for a better explanation on the modes - MTP and MSC. Solve your MP3 Player Connection Problem.

Feb 05, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

I cant delete any songs


Hello,

The e200 series players have 2 versions, plus a Rhapsody version.
How to check your version:
On the player
1. Go to the Main Menu
2. Select Settings
3. Select Info
4. Check the firmware version, if it says
v1 it is a version 1
( or Rhapsody
Rhapsody also supports Rhapsody service and channels
USB mode is Rhapsody/PlaysForSure instead of MSC/MTP for
the normal v1
Rhapsody fonts are smooth, antialiased )
v3 it is a version 2

Having a version 2 player, songs can be deleted on the player itself:
1. In playback mode, press submenu.
2. Select the Delete Song item.

For all versions you can delete songs:
1. Making a connection to a computer first.
2. Use the Windows explorer on the computer:
Select "My Computer" on the desktop and go to the internal memory or expansion card of the e250:
Go into the MUSIC folder. Select your songs inside the MUSIC folder and select delete.

Need more information ? Just post a comment.

Dec 31, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

A mtp device


To put songs on the device while it's in MTP mode, you need a music program (Rhapsody, WMP, etc... I use Media Monkey which is freeware).

If you want to access the player as a standard usb storage device, go into the player's menu, and under settings->USB, change it to MSC mode.

Jan 11, 2009 | SanDisk Sansa c140 MP3 Player

1 Answer

Sansa c250 and rhapsody


I first suggest that you use Windows Media Player on transferring songs to the player. Rhapsody is a p**n in the a** when i use it to transfer songs to the player. Well back to the topic, make sure the device that you have is set to MTP when you are transferring songs to the player using rhapsody.. If it will not transfer format the player using Settings and then FORMAT if it did not work format the player in MSC mode. To do this, go to settings then to USB MODE then change it to MSC and then connect the player to the computer. After connecting the player to the computer ti will be detected as a removable disk drive. Right click on it then choose FORMAT make sure the file system is FAT32. THen after the format is done. Chnage the mode back to MTP then transfer a song using rhapsody. If all else fails using the windows mediaplayer program. Here are the instructions on using the windows media player program.

http://www.sandisk.com/Retail/Default.aspx?CatID=1468

Aug 08, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c250 not recognize in my computer


I have the same problems and did the same things you did until I update the Windows Media Player to 10. It works fine now.

Jul 23, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa M250 Rhapsody Problem


Unfortunately you are not going to be able to go online to sync your device...All music subscription such as napster and rhapsody require you to sync your device every single month using their actual software..The reason is to prevent customer from cancelling their music subscription..once you cancel your membership all the songs you have on your device will become useless.In another word, you are renting the music from the subscription company...

P.S.Please rate accordingly...
Thank You
Computerrep

Apr 21, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

New C240 has no USB option in Settings


Sorry about the delay...I understand that you are getting device certificate error..There are two ways you can solve the device certificate..the first one is by formatting your device and the second one is by updating the firmware..I understand you have done that already..maybe something went wrong when you were doing the firmware upgrade..You should be able to transfer music from rhapsody to your device..You have to make sure that the songs you are trying to transfer to your device have the proper license..If after you have done all the steps above you are still having the same problem..you can contact me and I will be more than happy to assist you..or you can contact sandisk at 1-866-726-3475..I hope that helps
Please rate accordingly
Thank you
Computerrep

Mar 26, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

I can't delete the songs and the computer says my mp3 is "full"


You need to be in MSC mode to do deletion in My Computer; put in MSC mode in the settings menu under USB, then plug in, go to My Computer and open it as a drive, go to Music folder and delete by rightclicking on songs and choosing delete. You can also format the player by rightclicking on the drive letter of the sansa and choosing format. If you are deleting from a program like Rhapsody (ugh) or windows media player, you will get a lot of issues and not all will delete. Stick with My Computer in MSC. Also as a side note, make sure you have all file folders showing including hidden files in the tools menu in My Computer

Oct 19, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

BAD TRACK FOR EVERY SONG


Hi tooky. Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info. One solution would be to format your player in Windows Media Player (version 10 or 11): 1. Make sure your player is in MTP mode by navigating the menu as follows: Menu > Settings > USB Mode You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure". 2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt. 3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature. You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well): For standard E250 or E250R "Rhapsody Series": http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Make sure your player is set to MSC mode, or "Rhapsody" Mode The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files. I hope this helps. There are other procedures available but these might actually make your player work normally again. Hoping for the best :)

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Music files


Hi. I hope this info would help: Your Sansa E260 has 2 modes: MTP (Music Transfer Protocol) and MSC (Mass Storage Class). Your Operating System recognizes each mode differently, and music files saved in one mode would not be seen when you switch to the other mode, and vice versa. Try switching to each of these modes, then plug it to your computer and browse the player. To switch modes, use the following menu navigation: Menu >> Settings >> USB Mode This would give the choice of MTP and MSC.

Apr 24, 2007 | SanDisk Sansa e260 MP3 Player

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