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Hi! My IBM lab top caught a virus or something, and stopped working. The screen is black and there is one light on. The light is orange, and it smbolizing that it has power,. It has a wireless internet adapter that we use to get onto the internet. We are not able to access internet or any files on there. We do not have the recovery disks as they were lost. We think the lab top crashed, but it is still getting power. It has one phone jack dial up that we could use if thelab top was working, but it is not high speed. It also has USB port. We do have a PC computer that does write CD's. My lab top that i am trying to fix is a Windows XP. Can you please help?

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Theres only one thing you can do now i.e; take a Quick Heal cd and run it on windows start up it will remove all kind of viruses/ threats. Good Luck..

Posted on Oct 09, 2010

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