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My plotter does not recognize always that a printer cartridge is seated and will print without cyan

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  • TSagriff May 30, 2008

    I have a designjet 755CM HP plotter. I will try cleaning the contacts....That does sound like it could work....I did wipe them gently with a lint free cloth slightly damp....which didnt work. There is no error message given - It will print without the colour(s) in question...Just wrong colours because blue is not mixed pink for blue - yellow for green. And it seems somewhat random..The blue doesnt work but when I reseat the blue and restart maybe the yellow doesnt work now either......irritating.

    Thanks I will try cleaning the contacts.




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A model # would help. HP makes cleaning kits for the majority of DesignJet plotters that includes a tool to clean the contacts in the carriage that holds the printheads. Other than that, you could try a chamois swab (I think you can still get them at Radio Shack) dipped in 91% isopropyl alcohol (shake of the excess) and try cleaning the contacts that the printhead comes in contact with. Oxidation and/or ink can cause a bad connection that gives you the no printhead error. Reply with the DJ model # & I will be happy to get you the cleaning kit part #. Here is link for to the cleaning kit for the DJ 330, 350C, 430, 450, 455CA and 700. Hope that helps you...

Posted on May 30, 2008


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