Question about HP Office Equipment & Supplies
A model # would help. HP makes cleaning kits for the majority of DesignJet plotters that includes a tool to clean the contacts in the carriage that holds the printheads. Other than that, you could try a chamois swab (I think you can still get them at Radio Shack) dipped in 91% isopropyl alcohol (shake of the excess) and try cleaning the contacts that the printhead comes in contact with. Oxidation and/or ink can cause a bad connection that gives you the no printhead error. Reply with the DJ model # & I will be happy to get you the cleaning kit part #. Here is link for to the cleaning kit for the DJ 330, 350C, 430, 450, 455CA and 700.
http://www.hp-bazaar.com/cartridge.php?product=HP-C6247A&type=HEW Hope that helps you...
Posted on May 30, 2008
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Posted on Jan 02, 2017
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