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E 13 message on my monitor 2400. What do I do?

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E13 means the heater failed to ignite. This could be because of the igniter, the circuit board, a fuel or fuel pump problem, the flame rod being dirty or grounded, The air pressure switch or an overheat occurred. First check the igniter. You can measure the resistance of the igniter with an ohmmeter, it should be somewhere around 16.8 ohms. If you hear a loud ticking or thumping sound before you get the code then you have a fuel flow problem. This can be because of the filter at your barrel or the strainer in the fuel sump or an air bubble in the fuel line. A dirty flame rod can be cleaned with some steelwool or fine grit sandpaper. Unplug the heater before cleaning the flame rod. If the fuel pump ran before you got the error code then the air pressure switch is ok because the fuel pump will not run if the airpressure switch contacts are not closed.

Posted on Oct 09, 2010


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No display

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I have an older Dell Dimension 2400 series. I have tried running the monitor with it. I will get it up and running only after numerous restarts. Most of the time when I start up my system the monitor...

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My monitor 2400 suddently goes into error 13, I shut the monitor off for a few minutes and then it starts again, it has gone into error for the paste 4 days about 2 tims per day can you give me some idea...

It could be a dirty fuel filter or the small strainer located inside of the heater that is restricting the fuel flow. The problem could also be with the flame rod being dirty or touching the burner ring.

Feb 21, 2010 | Heating & Cooling

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I'm getting an "E 13" code on my Monitor 2400; what does that mean? I don't have a manual to tell me.

E 13 means ignition failure. You can see a list of error codes at What happens when you try to light the heater? You can contact me at

Jan 06, 2010 | Rinnai Toyostove Direct Vent Heater: Laser...

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We have a monitor 2400 kerosene heater, it will start up and after a few minutes at most it shuts down and starts beeping and many times has a message "error 13"

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Tom Hawkins

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Dear Chuck:

I have a Dell Dimension 2400. Those came standard with a 15 inch monitor. Go to the blank screen, right click and click on properties, then click on settings, your resolution should be set to 1024 by 768. Or click on start, then click on control panel, double click on display, then click on settings, again your resolution should be set to 1024 by 768. If this does not solve your problem, then you need to find the correct video drivers for your monitor and download them.

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