Question about Alcatel Audience 52 Corded Phone

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Alcatel audience 42 bought in france & using in India. There is no caller ID displaying but there is service available in the line. Out going ( dailing)nbrs are displaying. It is dtmf system in India. what to do?

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Alcatel Audience 42 not support ID call.

Posted on Apr 05, 2012

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    Caller ID standards are different in India and the USA, so Caller ID function will not work. You need to purchase a converter which converts from DTMF to Bell FSK standard.

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    Well if the phone has been bought abroad and being used in India you will face this problem. this is because of the format of transmitting the caller id info being different. In USA it is STF and in India it is DTMF. You need a convertor in the phone line which is DTMF to STF. IF you find onw in Delhi pl let me also know.

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    CALLER ID NOT DISPLAYED.DISPLAYS EXTERNAL CALL


    Caller ID in the USA uses the FSK standard. For the most part, callerID in India uses DTMF (although I have heard of some FSK usage).

    I am currently living in New Delhi and have an Airtel home phone line.My switch uses DTMF. I went to the Palika electronics bazaar (I awaysuse shop number 266 near gate 5, they seem to be a little kinder toforeigners as far as the "final price") and purchased an DTMF to FSKconvertor. My US phones now show caller ID information, although usingUS number seperations ### - ### - ####. I paid R500 but you couldprobably get it for around R400 if you are willing to put in the timebargaining. It looks like they are also available on Indian Ebay.

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    Hi,

    I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

    I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z

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    US phones use Bellcore FSK caller id. India uses DTMF caller id. Buy a DTMF- FSK converter at a telecom shop.

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    Caller ID is not working in India.


    For people who have purchased cordless phone in usa and caller id is not working they should purchase fsk to dtmf converter at any local phone shop and caller id will start working.

    Here is the article on various frequency used by various countries for caller id.

    Hope this will help you out.

    Detailed Product Description

    There are 3 major caller ID specifications in the world: DTMF, ETSI FSK and Bellcore FSK. When users buy a foreign telephone devices(such as cordless phone, fax machine or computer telephony interface), may encounter the problems of non-match for caller ID standard. This will cause the device unable to display the caller ID. EX220 can solve this problem easily. This product can receive all 3 kinds of caller ID format, and convert to FSK(Bellcore or ETSI selectable) to match foreign telephone's standard.
    EX220 has a rechargeable battery inside the device, during idle status, it gets power from the telephone line and recharge the battery, so no need to use or replace battery. Just plug one end to telephone line, and the other to the telephone device.
    For example, if you live in Netherlands, Saudi or India, the caller ID standard is DTMF. You purchased a cordless caller ID phone from US(which uses Bellcore FSK standard), or from Germany(which uses ETSI FSK standard). You won't be able to use the caller ID feature. In this case, just get one EX220 and connect it between the telephone line and the cordless phone, your cordless caller ID phone will display the caller's number immediately.
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    Caller ID Format Conversion --- Convert 3 kinds of caller ID(DTMF, Bellcore FSK or ETSI FSK) to ETSI FSK or Bellcore FSK(selectable)
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    Area Code Setting --- User can set up the area code, so the dial back feature can easily applied
    Rechargeable battery powered by line --- Just connect to the telephone line, the built-in rechargeable battery can get power from the telephone line, no need any external battery nor power supply

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    I too purchased an Uniden phone for India. Everything except the caller ID works fine. The caller ID wont work as the technology used in India is different. Try purchasing a FSK to DTMF converter or a separate caller ID box.

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