Question about iLO (2 GB) MP3 Player

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Won't connect to my computer

When I plug in the USB cord it does nothing. It does not show up on my computer and the MP3 player shuts off or freezes up. What should I do???

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  • Teresa Carty May 31, 2008

    I tried that and it still does nothing. What should I do now?

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  • 8,596 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 30, 2008

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Posted on Jan 02, 2017

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1 Answer

My sansa clip is frozen on the blue flower


One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

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1 Answer

Mp3 shows connected but can't find removable disk.


YOU SHOULD UP DATE YOUR USB DRIVER.RIGHT CLICK ON MY COMPUTER .SELECT DEVICE MANAGER AND SEE IF THE DEVICE CONNECTED IS WORKING PROPERLY

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It will turn on but freezes at the opening screen. Cannot access the menu whatsoever. I've tried plugging it into USB in the back, removing the battery, sliding the Hold button to the right as advised in forum suggestions but nothing budges it from the opening screen. Also: it does not show up as being attached to any computer I plug it into. Got a fix?

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Something must be wrong with either the cord or the slot in the mp3 player.

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try connecting it to the usb without the cord

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I turn on my Go Gear and it freezes


Get a firmware upgrade...whenver you reset the device it reset the firmware install..so get the firmware upgrade and that should solve the problem you are having..hope this solve the problem

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Hey


It is easier to reformat the mp3 player. When the mp3 is plugged in to the PC, go to my computer, the double click the mp3 player there. You will see internal storage, right click that and click format. You will lose all the stuff on the mp3 player.

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