Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Paper is in tray but it says no paper in feed

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Hi

The paper pickup sensor is faulty or the pickup mechanism is broken.
Printer needs repairs but, simple things you can do to see if the problem goes away is to unplug the machine for a moment hold down the power button, for 10 seconds, then plug back in and turn it on. If the paper is still not picking up, then its definitely a hardware problem, the printer has a mechanical fault or a sensor is faulty.


Your going to need a service manual if you wish to try fixing this yourself at home, the paper path is very complex and full of small parts that work together. taking this apart at home, its going to produce alot of small parts, without documentation - manual its going to be a major headache and the printer might get worse... I would not recommend attempting to fix it yourself.

Posted on Oct 09, 2010

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Posted on Jan 02, 2017

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1 Answer

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1 Answer

My HP printer is not feeding paper.


Here is the solution for your problem just go through the steps given below and you can fix it yourself.

1. Check to make sure your printer has paper in its paper tray. If your printer has paper, check to make sure that the tray is not overloaded. If you suspect your paper tray is overloaded, remove some paper from the tray and attempt to print again.

2. Use the same type of paper when stocking the tray with paper; do not mix different types of paper into a single stack. Mixing different brands and weights of paper in a single stack makes your printer more prone to paper feed problems. If you find that one particular type of paper causes consistent feed problems, switching to a different type or weight of paper may solve the problem.

3. Check to make sure the paper in the tray is whole. Torn and creased paper will cause problems with the printer.

4. Open your printer's rear access cover and inspect the paper feed rollers. Dusty or dirty rollers cannot grip the paper; clean them with a soft, damp cloth and water.

5. Count your printer's rollers. HP printers have six paper feed rollers; if your printer is missing rollers the paper will not feed correctly. Contact HP to replace the rollers and repair your printer.

Thanks.

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1 Answer

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On this machine, the feed rollers might be worn down.
Not seeing the machine and by the description. there can also be other possible problem areas, deep in the machine itself.
Does the paper feed partially out?
If it does not, are there paper black scuff marks where the rollers were trying to feed the paper.
Can you hear the solenoids feed the paper?
If the paper does feed and seems crooked, it is possible the paper tray springs need to be stretched out just a little to push the paper tray plate more on the feed rollers.
Make sure the tray is completely up in the latched position so the feed wheels will touch the paper stack itself.
If you have a two paper tray, make sure you tell the machine what size paper you have for each tray.
Run paper in each tray.
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The printer has an "alternate" feed, i.e., for envelopes and/or for special paper.

Open the door to access that "manual" tray, take some paper from the "normal" tray, and insert the paper into the "manual" tray.

Or, on the printer's controls, set the "standard" feed, rather than the "manual" feed, and press PRINT.

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1 Answer

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Can you look into the paper tray and actually see if the feed rolls are turning? You may have either a bad paper feed clutch, or the solonoid that releases the feed rollers is bad.
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If you can get a flash light and observe what is going on. Then let me know.

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