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Windows Live Sign-in Assistant is not working. When I click on it, I get a message prompt that windows live messenger stopped working and I get this following after.. .....C:\Program Files\Windows Live\Messenger\MSIMG32.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or software vendor for support.

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  • Expert
  • 55 Answers

Try installing the program again using the original installation media or contact your system administrator or software vendor for support.

Posted on Jul 10, 2017

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Check your connection setting. sync with your current connection type such as proxy

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please check whether system detects any virus. If you face the .dll problem again try to reboot your OS. This may solve your problem.

Posted on Nov 21, 2007

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Try the following regardless of the software as this is the common error message provided by Microsoft. Of course this won't rule out either a corrupt installer or incompatibility's

  1. Disable/Configure any anti-spyware or anti-virus software on your system during installation process. For example: Spybot Search and Destroy Program or Norton Anti-Virus
  2. Check to see if any spyware or adware is installed on your system blocking the completion of install process.
  3. Check to see if you find any unwanted entry in Add/Remove Programs or Internet Explorer - Add/On's section (Tools - Internet Options - Programs -> Manage Add On's). If you found one, remove/disable this entry.
  4. On Windows Vista, disable UAC (User Access Control) feature for your account

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SOURCE: error i get when installing a certain program

Just go to microsoft.com and click installation package downloads for free.don't download from any links except microsoft.com. if u din't find it, just find and click Windows Installation Package 3.1 Distrudable.

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  • 323 Answers

SOURCE: Problem with live messenger 14

Have you tried installing the software as an administrator?
Right click windows live messenger and click "run as administrator".

Posted on Feb 07, 2009

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4 Answers

How to uninstall windows messenger in windows 7


It can be done through the Control Panel and the Add/Remove Programs function. You will NOT, however, see "Windows Live Messenger" on the programs list. What you will see is an item called "Windows Live Essentials".

Click on the Change/Remove button for Windows Live Essentials, then select Uninstall, and then in the next window check "Messenger." Then continue with the uninstall process.

Hope that's helpful.

Jan 16, 2011 | Microsoft Windows Live Messanger

1 Answer

My problem is windows live messenger is temporary unavailable with error code 8e5e0247. my OS is vista home premium. Windows live messenger is the last version downloaded from MS site. Please help


Click on “Start”, click “My Computer” In the Explorer window, click “Organize” Choose “Folder and Search Options” In the folder options window, click on “View” tab Select the option “Show hidden files and folders” click “ok”. Browse to the location: C:\Users\<Your Windows logon name>\App Data\Local\Microsoft Delete “Windows live contacts folder” completely.Note: Ensure to exit Windows live Messenger from the task manager before deleting Windows live contacts cache folder, otherwise you will get an error prompting that you can’t delete the folder. Try signing into Windows Live Messenger.

Jan 19, 2010 | Microsoft Windows Live Messanger

1 Answer

Will sign in, but signs out after a few seconds


try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped Dr Reed

Nov 14, 2009 | Microsoft Windows Live Messanger

2 Answers

I download the new msn messenger from the msn home page , so i know its a legit msn 9 , but after i downloaded it, and try'd installing it , it got 51 % done then stopped, it look like it's still...


lose MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Oct 12, 2009 | Microsoft Windows Live Messanger

1 Answer

Why wont windows live messenger down load


lose MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Oct 12, 2009 | Microsoft Windows Live Messanger

1 Answer

Platfom isn't working on msn??


=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Sep 24, 2009 | Microsoft Windows Live Messanger

3 Answers

Error 8E5E05F6: You can't sign in to Windows Live Messenger


Hi, If you are receiving Error 8e5e05f6 when you sign into Windows Live Messenger 2009, please try the following:

1. Enable Hidden Files and Folders:
1. A. Windows XP :
1. a.i. Click on “Start”, click “My Computer”
1. a.ii. On the “Tools” menu, click on “folder options”.
1.a.iii. On the “view” tab, locate “Advanced settings” and then follow these steps:
Check the option “Show Hidden files and folders”
Clear the option, “Hide protected operating system files check box”.
Clear the option, “Hide file extensions for know file types check box”.
1. a.iv. Click ok and close the window.
1.B. Windows Vista :
1.b.i. Click on “Start”, click “My Computer”
1.b.ii. In the Explorer window, click “Organize”
1.b.iii. Choose “Folder and Search Options”.
1.b.iv. In the folder options window, click on “View” tab
1.b.v. Select the option “Show hidden files and folders” click “ok”.

2. Delete Windows Live Contacts folder :
2. a. Click on “Start”; double click on “My computer”
2. b. Browse to the location
Windows XP:
C:\Documents and Settings\<Your Windows logon name>\Local settings\Application Data\Microsoft
Windows Vista:
C:\Users\<Your Windows logon name>\App Data\Local\Microsoft
2. c. Delete “Windows live contacts folder” completely.
Note: Ensure to exit Windows live Messenger from the task manager before deleting Windows live contacts cache folder, otherwise you will get an error prompting that you can’t delete the folder .
2. d. Try signing into Windows Live Messenger.

Sep 19, 2009 | Microsoft Windows Live Messanger

5 Answers

Error code 8007007e


  1. Start > run > sfc /scannow
  2. Insert windows xp cd
  3. Restart computer
  4. You can skip step 1-3 but its strongly advised you do it.
  5. Uninstall msn messenger with ZapMessenger you can download it from:
http://www.softpedia.com/progDownload/ZapMessenger-Download-115115.html
6. Download and install Windows Installer Cleanup you can download it from:
http://support.microsoft.com/kb/290301/en-us
7. Run the utility, select all items concerning Windows Live, delete the following:
- Windows Live Call
- Windows Live Communication Platform
- Windows Live Essentials
- Windows Live Messenger
- Windows Live Sign-in Assistant
- Windows Live Upload Tool
8. Then restart computer
9. Download msn messenger again. You can download it from
http://download.live.com/?sku=messenger
10. Once installed Restart computer
11. Run msn messenger
12. Enjoy with J

Jul 29, 2009 | Microsoft Windows Live Messanger

1 Answer

I cannot remember my msn messenger password


reset your msn messenger password or windows live password with the steps mentioned below.
  1. On any Windows Live ID site or service sign-in page like https://accountservices.msn.com/ , click Forgot your password?
  2. Verify your Windows Live ID, type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select your country or region, select your state, and then type your ZIP code or postal code if you’re prompted to do so.If you've moved since signing up for your Windows Live ID, use the location information you last provided. If you've provided both a home and work location, enter your home location.
  5. In the Question area in the Secret Answer box, type your answer to the question.
  6. Click Continue.
  7. Enter and confirm a new password, and then click Continue.
  8. If prompted, enter an alternate e-mail address and click Continue, or click Skip to bypass this step.
  9. On the You've changed your password page, click Sign in to Windows Live.

Jun 06, 2009 | Microsoft MSN Messenger Connect Service

1 Answer

All my contacts are missing from my contact list


This is what MS told me to do..but did not work. Finally they told me to use 8.5. Try if it helps you.

Messenger Connectivity Log & Contacts Log

A. Delete the old log files.

Right-click the Start button and then click Explore. In the window that opens, click Folder Options on the Tools menu. Click the View tab, and then make sure that Show Hidden files and folders option is selected.

1. Click Start, click Run, type %userprofile%\Local Settings\, and then click OK.
2. Double-click the Application Data folder, double-click Microsoft, and then double-click Messenger.
3. In the Messenger folder, look for the MsnMsgr.txt file and delete it.

Note: If you get an error stating that you cannot delete MsnMsgr, please make sure that Windows Live Messenger is not running on the background. To check this, open the Task Manager window and check whether the msnmsgr.exe is running on Processes. If it is, select the application and click End Process. If you are prompted, click Yes.

To open the Task Manager: Click Start and then Run. Type taskmgr.exe and click OK.

4. If you don't see the MsnMsgr.txt file, please proceed to step B to enable the connection logging.

B. Turn on connection logging if the feature is not yet enabled.

1. Start Windows Live Messenger but do not sign in.
2. On the Tools menu, click Options.
3. In the left navigation bar, click Connection.
4. Click Advanced Settings.
5. Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected.
6. Click OK.

C. Try to sign in to Windows Live Messenger again to replicate the error or issue being encountered with the service. A new connectivity log file, MSNMsgr.txt, is created the moment a sign in attempt to the service is made. When errors or issues are encountered, the connection logging feature will capture their logs.

D. Access the newly generated MsnMSgr.txt by following the steps in step A. Please look also for the ContactsLog.txt file. Please attach the files on your e-mail response to us.

Copy of the Windows Live Contacts folder

The Windows Live Contacts folder can be accessed on this path:

C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts

Note: Windows Logon name is the logon name that you use to sign in to Windows.

Right-click the Windows Live Contacts, select Send To, and then select Compressed (zipped) Folder. A compressed file is created in the same folder. Please upload the file to Windows Live SkyDrive and we will retrieve the file from there.

To access Windows Live SkyDrive, please do these:

  1. Open your Internet browser and visit http://skydrive.live.com.
  2. Sign in using your Messenger ID and password.
  3. Click on the Public folder.
  4. Click Add files and locate the zipped Windows Live Contacts folder. Upload it.
  5. Once the file is successfully uploaded, please send us the URL or link on your e-mail response so we can download it.

While we are working on this issue, we suggest that you temporarily use the earlier version of Windows Live Messenger (v8.5) so you can continue to communicate with your friends. Please note that to be able to install the previous version, you need to uninstall all the Windows Live Essentials programs (i.e. version 2009 of Messenger, Mail, Photo Gallery, etc.).

1. Exit Windows Live Messenger.
2. Click Start, click Run, type appwiz.cpl and press Enter
3. On the Add or Remove Programs window, click on Windows Live Essentials, and then click Uninstall/Change
4. Select Uninstall, click Continue.
5. Under Select the programs you want to uninstall, check all the Windows Live programs shown and then click Continue.

Windows Live Messenger 8.5 can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en



Apr 29, 2009 | Microsoft Windows Live Messanger

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