Question about HP Compaq Presario C304NR Notebook

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Need a recovery disc! i recently bought one with a completely erased hard drive. i have xp software and key dut need to recover disc prior to loading. any help?

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If HP/Compaq cannot supply you with a recovery disc, then you can get around this.
Install Windows XP then download the device drivers for your model laptop and install them on your laptop. You can use a another computer with Internet access then copy and install them on your laptop.
Normal 0

You can download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Click on this link to download the drivers: -
www.compaq.com/country/cpq_support.html



Posted on Oct 09, 2010

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1 Answer

Where is the reset button


If you mean how do you return to factory condition, press F11 just before it boots and follow the prompts.

Recovering your computer without recovery discs
Creating recovery discs (or USB storage device solution)
Ordering recovery discs from HP in the United States and Canada
Finding recovery discs from other Web sites
Contacting Support
HP recovery discs can be used to return a computer's software configuration to its original condition. HP provides a recovery solution on the hard drive, but it is still a good idea to keep recovery discs stored in a safe place in the event of a hard drive failure. Use the sections in this document to obtain a recovery solution that works best for you.
note.png
NOTE:HP computers designed for commercial use, such as Workstations or Pro series, use "Operating System" or "HP Restore Plus" DVDs. To order these types of discs, go to the HP Replacement Part Store . Recovering your computer without recovery discs You may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.
To do a software recovery from the hard drive, turn on the computer and repeatedly press the F11 key until "Windows is loading files..." displays on the screen. If your computer originally came with Windows XP or earlier, press F10 to enter recovery instead of F11.
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  • Dec 21, 2013 | HP Pavilion dv6000z Notebook

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    Loss my recovery softwear for hp pavilion dm 1


    This is from the HP site:
    HP recovery discs can be used to return a computer's software configuration to its original condition. HP provides a recovery solution on the hard drive, but it is still a good idea to keep recovery discs stored in a safe place in the event of a hard drive failure. Use the sections in this document to obtain a recovery solution that works best for you.note.pngNOTE:HP computers designed for commercial use, such as Workstations or Pro series, use "Operating System" or "HP Restore Plus" DVDs. To order these types of discs, go to the HP Replacement Part Store . Recovering your computer without recovery discsYou may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.To do a software recovery from the hard drive, turn on the computer and repeatedly press the F11 key until "Windows is loading files..." displays on the screen. If your computer originally came with Windows XP or earlier, press F10 to enter recovery instead of F11.
    If you are simply trying to restore the computer to factory install, you may not need the recovery discs.
    If you have suffered a hard drive failure, then there are a couple of options on their website, just ensure you have the exact model number of the computer.

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    Toshiba no bootable device--insert boot disk and press any key


    try booting from a Windows installation disc. Choose the repair installation option. If this does not work, you may have to erase (format) your whole drive and start over again by reinstalling Windows from scratch.

    Before erasing the drive, you might want to pull it out, put as a second drive in another working computer or inside a USB hard drive case and download all of your information from it. Otherwise you may have a mess on your hands with lost data/documents/photos.

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    How do i reset a compaq cq45


    I don't know if this helps...I've copied it from their website:
    "Recovering your computer without recovery discsYou may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.To do a software recovery from the hard drive, turn on the computer and repeatedly press the F11 key until "Windows is loading files..." displays on the screen. If your computer originally came with Windows XP or earlier, press F10 to enter recovery instead of F11."Regards,nicam49

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    How do you restore it


    All HP's and Compaqs (as far as I know) come pre-installed with a recovery partition. This replaces the functionality of a recovery CD or DVD, only without the hassle of losing or scratching a recovery CD or DVD. There is one drawback to this method; namely that if the hard drive (or more likely for you) solid state drive gets damaged or erased, you run the risk of also erasing this recovery partition. If this happens, you will need to go to HP's website to order a recovery USB key. Information for ordering a recovery key can be found here. Keep in mind you can only order one recovery key per system, so if you do have to take this route, be sure to create another using the information at the bottom of this post.

  • Press the Power button to start the PC, and then press the f11 key when the standard BIOS prompts are displayed on the black screen.
    NOTE: Pressing the f11 key during startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
    • If the HP Recovery Manager can access the recovery partition on the hard drive, a prompt to backup the user files before beginning the recovery is displayed. Follow any on-screen instructions.
    • If the HP Recovery Manager cannot access the hard drive to fix any system errors, you will need to use the personalized recovery disc that you created to recover the hard drive to its original condition.
    • If you have not created the personalized recovery disc, or the discs are corrupted, you can order a replacement recovery disc from HP.
  • If prompted to use the Microsoft System Restore program, click No , and then click Next .
  • When prompted, if you want to backup your personal files and settings, select the Back up your files first (recommended) option, and then click Next . Follow the on-screen instructions.
  • When prompted to Recover without backing up your files , please STOP before clicking Next . WARNING: This is the final opportunity to change your mind about recovering the PC and deleting all the files and programs. Once you click Next , the restore process cannot be stopped.
  • If you are satisfied that you want to begin the recover process, click Next . The PC immediately begins formatting the hard drive and destroying all data.
  • The recovery process may take up to several hours and will return the PC to its original condition. Any custom settings, drivers, software programs and updates, and/or hardware updates are lost and must be reinstalled.


    Once this process is complete, you can create a recovery USB drive using the procedures outlined below:

    There are three options for recovering these mini notebook PCs to their original operating system image.
    • Option 1 - Use the Recovery Manager program on the recovery partition on PC. For Windows 7, turn on the power switch, press Esc key at boot followed by F11 key for the recovery menu. For XP, press F6 key for Roxio BackOnTrack utility.
    • Option 2 - Create a personal set of recovery media. For Windows 7 and XP use the HP Recovery Manager to create a recovery image on either a DVD or an 8 GB USB flash drive). For XP, use Roxio BackOn Track to create a recovery image.
    • Option 3 - One-time purchase of the Recovery USB recovery key.
    The USB Recovery key can be purchased from the HP web site. The USB key is larger than normal thumb drive. HP can ship only one USB recovery key per unit.

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    I have just purchased a HP 2133 mini-note. On first installation, installation failed and now it just loops and wont do anything. How can I facilitate first installtion bearing in mind there are no disks...


    The majority of these PCs have a recovery partition on the internal hard drive, here is the instructions for using it.
    Recovering information using Windows Recovery Environment (WinRE)
    Windows Recovery Environment (WinRE) can perform a recovery from either an optional external hard
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    CAUTION: Using Windows Recovery Environment (WinRE) will completely erase hard drive contents
    and reformat the hard drive. All files you have created and any software installed on the computer will
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    To initiate recovery using WinRE, follow these steps:
    NOTE: This process will take several minutes.
    1. If possible, back up all personal files.
    2. Restart the computer, and then press f8 before the Windows operating system loads.
    3. Select Repair your computer.
    NOTE: The "Repair your computer" option is displayed only if the WinRE partition is intact. If the
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    DVD (purchased separately).”
    4. Follow the on-screen instructions.
    5. Click Next.
    6. Select your user name, type your password (if applicable), and then click OK.
    7. If you are using recovery discs, insert the last disc of the recovery disc backup set.
    NOTE: Inserting the last disc of the backup set confirms the presence of a valid backup. If you
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    – or –
    If you are using an optional external hard drive, connect it to the computer.
    8. Click Windows Complete PC Restore.
    9. Follow the on-screen instructions.

    this is getting long , so ill will post more steps in comment.....

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    1 Answer

    I have acer 3630, suddenly shut down unexpectedly , but when i switch on it start but not the windows , and the blue screen appears , and it goes to the option of how to start . how can i recover it?


    Prior to seeing the Microsoft page you should see a page with maybe the Acer logo. At the bottom of that page it will have an option of pressing an "F" key located at the top of your keyboard. One of these option may be to allow you to enter the system recovery function of you computer. BEWARE: by entering the system recovery you will be given options of restoring your computer to a previous recovery point or it will allow you to go to recovery mode offering you to recover and reformat your hard drive. I doing so this will erase everything that you have added and restore the computer to the original "out of box" state. Usually it is the F10 or the F9 key. The other option would be to run the recovery discs that may or may not have come with the computer. Windows XP offers user a one time option of creating these recovery discs from the start-programs-accessories-system tools.

    Hope this helps
    Good Luck

    Jul 07, 2008 | Computers & Internet

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