Question about Philips GoGear HDD1830 MP3 Player

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Philips GoGear will not repair

When I try to listen to music on my Philips Go Gear HDD1630/17, nothing shows up, but there is 5.7 gb of space used up, and it wont let me repair it either... what do i do?
when i connect it to the computer, it shows up, and i try to repair it, it partially goes through, then says "player either disconnected from computer, or another program trying to access gogear", but it is not disconnected, and no other programs are running...

i know product says hdd1830, but my product did not show up, and my product is HDD1630/17

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Uninstall your Windows Media Player 11, and rollback to Windows Media Player 10 first. instructions at microsoft.com or www.usasupport.philips.com.

Then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mps Doctor

Posted on May 30, 2008

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Ok, I suggest you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds.

If that doesn't work, I'd suggest that you format your player or repair it using Philips songbird or device manager. If your model number starts with SA1..... your player supports device manager. If it starts with SA2.... then it uses Philips Songbird. You can install them from the CD that came with your player or download it from Philips support site. www.philips.com/support

* Contents may be removed by using this function. So make sure to back up your contents.

Format:
On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".

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Launch Songbird and then connect your player to your computer. Select "Repair" under the "Tools" menu. Follow the instructions given by the pop-up windows to perform the repair process.

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Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.

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Run a Repair in the Philips Device Manager (note: the HDD6330 is not compatible with Windows Vista or with Windows Media Player 11 - pluggging the device into a computer with either of these installed will ruin the player, even though it may work initially).

Download the newest version of the Philips Device Manager:
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Click on the link for your exact model #
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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

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Make sure the hold/lock is not engaged.
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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
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4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
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3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

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