Question about LaCie Big Disk Extreme with Triple Interface - hard drive - 1 TB

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My Ethernet Big Disk appears in Device Manager but is asking for a driver; In Windows Explorer however, no trace of the Ethernet Big Disk! What to do? How can I tackle this problem in order to access my data on Ethernet Big Disk? My Operating System is Windows 7. w.s. Lord Sunshine

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  • Lord Sunshine Oct 09, 2010

    The LaCie Ethernet Big Disk is attached directly to the pc via the USB cable.

  • Lord Sunshine Oct 09, 2010

    Strange indeed!
    I did try doing windows update to search for drivers: No results.

    I searched online: No results.

    The drives are spinning and I do not think that the drives have failed.

    I opened the LaCie Ehernet Big Disk drive and there are 2 SATA HardDrives attached in a RAID0 configuration.

    When I attached them separately to the pc, the BIOS immediately recognize them for what they are.

  • Lord Sunshine Oct 09, 2010

    There is important data on the disk that i want to salvage.
    The enclosure is the problem.

    I suspect that the RAID configuration is hardware managed by the enclosure.

    My question is: Do i enable RAID in BIOS when connecting broken RAID drives?

  • Lord Sunshine Oct 10, 2010

    Thanx a lot for your suggestions!

    I connected ethernet lan cable and usb cable to LaCie Big Disk.

    I did download all of the above suggestions and double-clicked on "Ethernet Disk mini & Big Disk USB Driver Win", resulting in the disappareance of the exclamation point behind the Ethernet Big Disk in the device manager.

    But still I am not seeing any Ethernet Big Disk appear.

    Next I double-clicked on IPconfigurator but am still not able to access the Big Disk with network.

    Please tell me What more to do?

    And where do the other ones I downloaded (update-1.0.10.signed & Ethernet_Disk_update-1.1.2.1 signed) come into action?

  • Lord Sunshine Oct 10, 2010

    KRISHMAQVAN IS A GENIUS!



    MANY, MANY THANX!



    Your proposed solution did work.



    I am finally now able to see the Big Disk in my network.



    God Bless You!



    and also accept my Heartfelt Blessings.





    w.s. Lord Sunshine

  • Lord Sunshine Oct 10, 2010

    THANK YOU VERY MUCH!

    Finally I am now able to see My Big Disk in my network.

    Thanks to the good work of the FIXYA.COM team I have been spared the calamity of losing valuable data.

    FIXYA.COM: Keep Up the Good Work !

    w.s. Lord Sunshine

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Click here Click on above link and download Lacie IP configurator and Ethernet Disk mini v2 (Gigabit) & Ethernet Big Disk Updater.Also download usb drivbers. Then install in windows 7. Make sure ethernet lan cable id working fine and ip address are in range of network. If you are not able to access it with network then connect usb cable then tack backup of all data. You can download ethernet and usb drivers from above link. there is also download for IP configurator so you can configure ip. Let me know if you need further assistance. Thanks for using FixYa,

Posted on Oct 09, 2010

  • Connect your Lacie disk with usb cable.Then

    Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.

    then check.

    Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318}

    And remove upper filter and lower filter.Then restart computer then check.



    Let me know if you need further assistance.

    Thanks for using FixYa

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  • Master
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Interesting, it shouldn't need much of a driver with Windows 7. How are you attaching the device to your computer, directly, or through your network with a network cable?

Tim

Posted on Oct 09, 2010

  • Tim Grayson
    Tim Grayson Oct 09, 2010

    Strange, it shouldn't need any driver at all. Is this drive brand new? It sounds like you may have a bad drive on your hands here. Did you try doing the windows update to search for drivers? Go into device manager... go to the drive details, update driver, and let it search online.

    If it can't find anything that means the drive has failed.

    Thanks
    Tim

  • Tim Grayson
    Tim Grayson Oct 09, 2010

    Ok that would confirm then that the actual enclosure has failed. I hope there wasn't any important data on the drives. These Lacie drive enclosures are trouble, I have seen many many of them fail.

    I have also confirmed that Windows 7 has a built in driver for the device so the only reason it wouldnt load a driver would be the enclosure has failed and is sending irregular instruction sets to the computer, have seen this numerous times.

    At least the drives themselves are fine, was it hardware raid-0 meaning the enclosure manged the raid or was it software based? If software you can just rejoin them in windows and hopefully get your data back.

    Thanks
    Tim

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