Question about SanDisk 4GB microSD High Capacity Memory Card

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Insignia mp3 player reads "Unable to format external memory!!"

I have an insignia mp3 player and just bought the 4GB micro card. When I insert the micro into the insignia, I get the error msg:
"Unable to format external memory!!"
*It does not show up if I attach my insignia via USB to computer then explore insignia
*It does not show up if I attach my insignia via USB to computer then MyComputer-Rt click-Manage-Storage-Disk Management

How do I format it so I can use it?

Thanks

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  • mabellemarie May 31, 2008

    mine is doing the same thing..... I want to load music on it, so that I can use the Micro SD card in my phone..... since the sprint music manager software isn't working!!

  • Anonymous Jun 12, 2008

    same problem, using a 4GB microSD reads "unable to format external memory"



    I can format it on my laptop, and use it on there but it don't work on the insignia player.

  • Anonymous Oct 03, 2008

    yup me to.. but its a 8gb high capacity card

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I too had this same problem.
i downloaded and installed the firmware update...and now my 2gb microSD is readable.

link for download:
http://www.insignia-products.com/t-New%20Video%20Player%20Firmware.aspx

follow directions and you'll be good to go.

Posted on Nov 02, 2008

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Posted on Jan 02, 2017

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1 Answer

Format external memory


Hi,

the problem can be solved.For the video not to be able to play might be due to the video file being corrupted or the memory card was not really formatted properly.

You can format the memory card again and try transferring the file into the memory card.If it does not work, try and use another device to format it.

If still it does not respond properly, then the memory card is corrupted and it needs to be replaced.

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# Insert your memory card into your computer's reader if you have one. If not, you can purchase a multi-format USB Memory Card reader from Amazon.com or Buy.com
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Had the same problem - but with older Insignia NS-DV2G. Didn't want to buy a new bigger 4GB. Salesman at Best Buy today said I just needed a Macro SC card. Sold me a 2 GB. CAme home - downloaded new tunes, loaded it up in the Card reader and synced. Computer said everything went to the card fine. Turned on the Insignia and got same error as you - "Unable to format external memory". Huh? Thought maybe the memory was too much at 2GB. Had a smaller 256 macro card on hand. Reloaded music on that and stuck that it in Insignia. Same error message. Googled the problem and found your posts. Thought I was doomed. Drove the 20 miles BACK to Best Buy (read a total of 80 miles for two round trips) and two guys couldn't figure it out. Called for a third guy to come over and he turned the dial, pushed the button and all the new songs were there! Just like that. How in the world.............

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At least it worked for me. Good Luck.

Susan

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