Question about Microsoft Xbox 360 Console

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My xbox 360 has a red light flashing on the bottom right quadrant of the circle and displaying system error on screen with E74 at the bottom of the screen. Can anyone help or does it need to go in for repair

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  • 31 Answers

This problem occurs when the Xbox 360 console experiences a hardware failure.

If your Xbox 360 is still under warranty, which lasts for three years since the purchase date for this type of problem, then the best thing you can do is request for your Xbox to be fixed by Microsoft. Even if it is expired, it still best to send it in and pay the small fee, compared to trying to fix it yourself, which will most likely cause more damage.

To send your Xbox to Microsoft, visit www.myservice.xbox.com and select "Start a repair request", then follow the on-screen instructions.

Also see:
E74 Support Page
Extended Warranty Info

Posted on Oct 09, 2010

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1 Answer

What would be wrong when e 74 stays up on the screen on my x box 360


An E74 error is indicated when the lower-right quadrant of the ring indicator flashes red and displays an error message in multiple languages: "System Error. Contact Xbox Customer Support", with the code E74 at the bottom . The error is caused when there's a video problem, because the Xbox 360's hardware scaler chip is damaged.

Start the repair process online.

Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article:

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

May 30, 2011 | Computers & Internet

1 Answer

How do i fix an error 74 on an xbox360


The E74/E6x/E4x/E8x are famous error codes that have plagued many Xbox 360 gamers. This error codes will be displayed on your screen, each indicating different problem with your Xbox 360. It's usually defined by the single red light or 1 Red Light Error lit up at lower right quadrant on the Red Ring of Light on your Xbox 360 console.
E74: There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by using the Xbox 360 Repair Guide. Xbox 360 E74 error has reported to increasing a lot for the newer Xbox 360 version.
Hope this was helpful?

Feb 26, 2011 | Microsoft Xbox 360 Console

1 Answer

Red rings on the xbox 360 wont connect to live wont let me recover gamertag


The red rings are a fatal Xbox 360 error. There is no way to solve this problem except by having a qualified professional perform a reflow to the problem Chip. This can usually be determined based on the number of quadrants lit.
  • 1 Red Quadrant is usually System Error. A "E##" error code will be displayed on the screen. Most common is E74.
  • 2 Red Quadrants indicates the console is overheating.
  • 3 Red Quadrants indicates hardware failure. A secondary error code can be acquired by pressing and holding the sync button then while continuing to hold the sync button repeatedly pressing the eject button and noting the number of red quadrants that becomes lit.
  • 4 Red Quadrants indicates that either no A/V (Audio / Video ) Connection is available.
Good Luck! Let me know if you have any further questions. If you tell me which number of quadrants or the error code I can point you in the right direction.

Jun 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Red light is flashing on the right lower quadrant. also, a system error note is seen on the screen.


is the error code e74 or e68,if its e68 take harddrive off and turn console on and should work,if its e74 your console needs fixing,if its still in the 3 year warranty microsoft will fix for free if over 3 years then buy an xclamp kit and go to youtube for videos how to do this repair,dont do towel trick,you will do more damage to console

Mar 21, 2010 | Microsoft Xbox 360 Console

1 Answer

Red light in bottom right quadrant


Hey there sounds like you might have the red ring of death. Which is usually a hardware failure.

1. Try turning your Xbox 360 on and off.
2. Make sure all your cords and cables are firmly plugged in.
3. Once you have tried all of those trouble shooting tips, turn on your xbox and see if you get an error screen.
4. This will usually be a black screen with multiple languages on it. on the upper left or right corner a letter E followed by a number will appear.
5. If it is an E74 error, then call 1-800-4my-Xbox
6. Microsoft has extended the warranty for Xbox 350 with the E47 error

Don't worry if your warranty has expired they will extend it when you call.

Oct 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Got on red light,E74


An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem with the Xbox's hardware scaler chip being damaged. As of April 14, 2009, the E74 error is now covered by the three-year extended warranty.

Aug 09, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 has error 74


The E74 malfunction is a problem believed to be associated with the system's video output cables and/or hardware scaler chip. The problem involves unusual screen patterns, the appearance of an on-screen error message, and finally a flashing red light in the lower right quadrant of the power ring. When a system suffers from the failure the on-screen message reads "E74 System Error. Contact Xbox Customer Support."

You could send it in to Microsoft of you can follow the steps as outlined in this You Tube video.

Mar 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox is not working


Is there an error on the screen E74? We can fix this for you email if interested xbox360fixer@verizon.net

Jan 06, 2009 | Microsoft Xbox 360 Console

11 Answers

1flashing red light


one red light is also the E71 error as well.

Aug 04, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


What is the error code at the bottom of the screen & check for flashing red lights on the power button if 3 illuminate it the infamous RROD(Red Ring of Death-google it) which you will get a free repair for if its the bottom right quadrant flashing red then its most probably E74 or E61. E61 is a hard drive related problem so try playing without it, & E74 is the AV cable snapped inside or the GPU/CPU inside the xbox 360 has weak solders on it, I suggest MS support ASAP.

Jul 22, 2008 | Microsoft Xbox 360 Console

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