Question about Canon Digital Cameras

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When I turn the camera on, the lens doesn't pop out.

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  • jmh115 Jun 01, 2008

    Powershot A530

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Which camera do you have?

Posted on May 30, 2008

  • Jacqueline Green
    Jacqueline Green Jun 02, 2008

    If the camera is in the shooting mode and not the playback mode, it should pop out. If it doesn't, then I would just give Canon a call and set it up for service under your one year warranty. If you are beyond that one year, then you may qualify for the deeply discounted upgrade program that they offer.

    Make sure you are using a reputable brand of batteries and if the camera is not powering on AT ALL, then you can try cleaning the battery contacts inside the camera with a pencil eraser.

    Hope this helps!


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The camera was dropped while it was on. The lens is stuck in the open position. When the camera is first started it sounds like tiny gears spinning but not catching. It doesn't really grind or...


Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
5) If that doesn't work, there is an online guide for dismantling Canon SD cameras:http://www../Device/Canon_Powershot_SD880 or

http://www..Guide/Disassembling-Canon-PowerShot-SD800-IS-Lens-Assembly/4093/1

Also you may try this Canon "Lens Error" troubleshooting guide >>http://camerarepair.../fixing-lens-error-on-digital-camera

6.To download the complete service manual for a similar camera model can be downloaded at the link below:
http://www../canon_powershot_digital_elph_digital_ixus.pdf/download.html

Wait 10 sec and click Get Manual .At the bottom of the page.


10_8_2011_7_21_11_pm.jpgCanon SD990 IS digital camera lens with ccd parts can be purchased from eBay >>PARTS-REPAIR-/140607486728#ht_483wt_1642

Oct 08, 2011 | Canon PowerShot SD990 IS / Digital IXUS...

1 Answer

\my D50 is not following through when I press the shutter release on auto focus-am able to take a pic on manual. When pressed, the camera makes a whirring noise but does not finish


Your lens might have an issue caused by some sort of shock or impact. Before anything just try to gently turn the focus ring on the lens while on auto focus to see if it pops back into place. Sometimes this actually takes care of the issue. Just DON'T FORCE IT. If this doesn't solve your issue then contact a Nikon authorized service center because your lens is going to need repairs. Hope this helps!

Hiram
Photo Tech Repair Service
110 East 13th Street
New York, NY 10003
212-673-8400

Jul 07, 2011 | Nikon D50 Digital Camera with 18-55mm and...

1 Answer

Hi I am turning on my cannon ixy 700 and the lens is not opening up and i get an errror message on the screen saying E18 any help would be appreciated. Regards Leighton


Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

The problem usually happens because dirt or sand get into the lens mechanism.

Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

Jun 21, 2011 | Canon IXY Digital 700 Digital Camera

1 Answer

My camera says lens error, restart camera


Digital cameras are extremely popular. However, with many cameras you will at one point be faced with a lens problem, more commonly known as the E18 error or lens error. It manifests by thethe screen. The lens either gets stuck in the extended position, or it tries to extend, fails, and then retracts. Here are ideas on how to repair the problem:
1. Call the manufacturer and/or visit their website to see if they will repair you camera. There arewill just send it to the manufacturer and then charge you more than what the manufacturer would charge. If you are in warranty, don't go to a store, call the manufacturer first.
Repair it yourself only if your camera is out of warranty, or if the manufacturer refuses to repair it for free, which may happen if, for example, they decide the damage was caused by abuse or neglect.
2. First, make sure your camera has fresh batteries and it is in recording mode.
3. Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
4. Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
5. Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.
6. Place the camera on it's back and look at the lens from its side. It may look slightly crooked. If this is the case, power up your camera and apply pressure gently to the side of the lens to center it. It should then extend fully.
7. Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a click as it pops back into place. If the lens is stuck at an angle, put the edge of the lens not the flat front, on the edge of a table and press the lens back towards the center. It will either click back in place and work or it will break off one of the three pins that ride in the grooves of the lens barrel. Try powering the camera back on.
8. If the lens doesn't extend at all or it extends and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a click as it pops back in place. Power the camera on.
9. Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a click. If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
10. If none of the methods work, you can dismantle the camera and try to clean the lens. A good guide on dismantling Canon digital cameras with pictures can be found in the external links.

Check this article fixing-lens-error-on-digital-camera.

Keep us updated.

May 18, 2011 | Digital Cameras

2 Answers

Lens was stuck popped out


try using energizer battery more than 2000ma

May 02, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

The Lens wont pop out


Dear

Most probably your battery is low, if not then control circuit has been malfunctioned. Sorry

Jan 30, 2009 | Kodak EasyShare V1233 Digital Camera

1 Answer

Lens pops in and out


hi there
turn on and gently take the end of the lense pul it toward you and twist left to right a few times, be gantle dont make it pop you may however here it click. then turn camera off and on again and the problem should be solved.

Oct 31, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens


The lens will pop up on certain settings, like the night settings

Aug 19, 2008 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

My camera is saying to 'turn the power off and on again'


Lens mechanism is damaged in your camera. Does lens pops out and in your camera? If yes, try to tapp it while lens pops out.

Jun 21, 2008 | Sony Cyber-shot DSC-W30 Digital Camera

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