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What to do if laptop screen is blank and the lapstop won't shut off

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Try to unplug the power cable then flip the laptop over on its closed lid and on the back should be an access to the battery. Remove the battery for about 2 minutes replace the battery and power cable. It should reboot to a black white screen giving 3 choices. You'll have about 35 seconds before the computer auto selects safe mode. Go ahead enter safe mode after it completely boots in safe mode shut down computer completely, wait 30 seconds and hopefully it will start up normally. If it doesn't you may have an issue with the operating system which unless your computer savvy and have all of the computers original cds you'll need to take it to a reputable computer repair shop

Posted on Oct 09, 2010

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Posted on Jan 02, 2017

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