Question about Canon Powershot A2000 IS Digital Camera

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I can't get the camera to zoom. The knob will turn but nothing happens.

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It's most likely that your camera has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the speedy and free answer I have provided for you and any testimonial which you might wish to add is always welcome!

Posted on Oct 08, 2010

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1 Answer

My olympus sp-590uz will turn on but is then frozen.


I have had a similar problem. My solution was to check the zoom button. It seems that when it is "out of range" you can do nothing with the camera. Try to adjust the zoom a Little bit and you will probably be "in range" and the camera with work.

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Hi.

If you try turning on the camera with the lens cap on, you may get zoom error. Ensure that you are removing the lens cap before turning on the camera.

If the autofocus ring is held while taking the picture, or operating the lens this will also cause the Zoom error message coming up.

If that is not the problem, then the lens has troubles extending. This may happen because of dust stuck in lens mechanism, or because of a mechanical fault concerning the lens.
Any cause preventing lens from full extention or retraction will trigger zoom error.

Here a basic manual in PDF format.

Here Owners manual.

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Based on what you report the camera would need to be serviced. Regretfully all parts, accessories and repair service have been discontinued due to the age of the camera.
You may refer to the yellow pages for local camera repair centers who may be able to offer parts and service on the camera.
As a loyal Olympus customer, the Customer Service Department is also available to discuss other options available to you.
They can be reached Monday through Friday, 8:30 AM until 7:00PM East Coast time, at: 1(800)622-6372 option 2 and then option 3

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1 Answer

Wont zoom


Hello!!!

Try hard resetting once!!! Switch off ur camera , remove the batteries and press the power button for few seconds. then put the batteries back and try powering on!!

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I had the same problem turn up after a few weeks. When I used the zoom button, the lens pushed out again and the camera worked normally for that time. I had to go through that procedure every time I turned the camera on.
I then sent it back on warranty and they replaced the lens assembly as well as the mode dial knob etc.
This camera has a 3 year warranty.
good luck...

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Look in the card slot in the side or around the edges of the opening to see if you can find a switch or little button or anything that could be stuck or broken. This is the sensor that tells the camera when it's open or not.

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