Question about Canon Powershot A2000 IS Digital Camera

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I can't get the camera to zoom. The knob will turn but nothing happens.

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  • 3,006 Answers

It's most likely that your camera has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the speedy and free answer I have provided for you and any testimonial which you might wish to add is always welcome!

Posted on Oct 08, 2010

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Posted on Jan 02, 2017

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Hi.

If you try turning on the camera with the lens cap on, you may get zoom error. Ensure that you are removing the lens cap before turning on the camera.

If the autofocus ring is held while taking the picture, or operating the lens this will also cause the Zoom error message coming up.

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Hello!!!

Try hard resetting once!!! Switch off ur camera , remove the batteries and press the power button for few seconds. then put the batteries back and try powering on!!

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Look in the card slot in the side or around the edges of the opening to see if you can find a switch or little button or anything that could be stuck or broken. This is the sensor that tells the camera when it's open or not.

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