Question about GE Profile PSI23NCR Side by Side Refrigerator

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PS123MGNA The ice flow flap door hangs up after getting ice. I can help it a bit with my finger and it closes. I need to know the best way to access it for cleaning. Thanks

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  • rgk1946 Jun 02, 2008

    It's somewhat helpful but I can't figure out how to get it apart to clean and lube it. Maybe I need a repair manual ? Bob K.

  • Anonymous Dec 06, 2008

    The refrigerator section is too cold - it freezes most everything even though the temp has been turned down to 1. How can this be fixed?

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THIS IS CAUSED BY THE DISPENSER DOOR SOLENIOD IS SIEZING DUE TO RUST FROM HUMIDITY, 1ST ATTEMPT TO CLEAN PISTON ON SOLENIOD AND LUBE WITH LITMUS GREASE IF DOES NOT FIX PROBELM SOLENIOD NEEDS TO BE REPLACED

Posted on May 30, 2008

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The ice flap on my freezer will not stay open. If I reach up and grab the flap as it's opening, the ice will flow freely. But if I don't grab the flap and keep it open, the ice won't dispense. It's no


Kristen,
Thank you for giving more information. I believe you will need to replace the flapper on the ice dispenser. I based this answer on the following: you mentioned when the door is held open ice comes out. Let me know if this helps. As you may know, there are several different things that could cause this issue, but this is the most common one of them. Here is a how to video on this type of repair:

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Ice will not dispence thru door.


Without knowing the brand and model # I can offer the most common solution.

On most "pass the ice through the door" models there is a flapper door where the ice dispenses. The spring which holds this door closed when you are not dispensing ice becomes weak allowing the flap to stay open jsut a bit. This open space will create an ice dam in teh dispenser thus not allowing the ice to dispense. The repair is generally made by replacing the flap assembly.

All the best.

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2 Answers

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GE has a problem with the flap on the door which lets the ice out , not closing due to a rusted solenoid behind the panel . If this flap does not close , frost will get inside the ice bin , not letting the bin flap open to let cubed use come thru, only crushed . You can defrost the ice bin front and replace the door flap solenoid easily . If this is the problem , repost about replaceing the flap solenoid for further instructions if needed .

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1 Answer

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1 Answer

GE mod #gsh22kgmb ww. port thru which ice exits


Try cleaning the edges of the flap and the ice chute as well. Once you've done that, check to see if the pivot rod is fully engaged at end side, as having it out of position could be causing it to "hang up" and not fully close.

If the rod has been knocked out of position, reposition it with your hands then you can lightly lube each end at the pivot points, with a food grade silicon lubricating spray. Use ONLY a food grade lubricant so you don't end up getting nasty tasting ice cubes or contaminating the cubes as they pass thru the chute and flap.

If that doesn't resolve the problem, you'll need to remove the chute & flap assembly from the dispenser section of the door and check for the return spring engagement, as it may have become disconnected and as a result, isn't closing the flap fully, as it should.

To do this, you'll need to remove the trim bezel around the dispenser section with a plastic putty knive (to avoid scratching the trim). be very careful when prying the bezel, do it VERY carefully so as not to snap/break the trim piece. Once you have that removed, you can see and get at the retaining screw(s) that hold the chute & flap assembly on the door panel.

Check the line drawing attached for proper part placement of the spring (part #63) and for seeing how your particular dispenser is attached to the freezer door.

http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=GSH22KGMBWW&productCategoryId=0165000&brandId=0432&modelName=REFRIGERATOR-M-SERIES&diagramPageId=00004&componentDescription=FREEZER%20DOOR&documentId=G0311032&backToLink=Return%20to%20Sub%20Components%20list#partLst

Hope you find this Very Helpful and best regards!

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2 Answers

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You should replace the dispensor solenoid and plunger due to rust . Very common problem with G.E.

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1 Answer

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ran into an LG tech today with identical problem and was told to replace a solenoid that closes the door flap.

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1 Answer

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The description says you have an LG fridge?  I may need the entire model # from the sticker inside the fridge to tell for sure, but there is a motor behind the dispenser controls that opens the door.  Let me know if you need more help.  Also, you can view parts and diagrams at http://www.appliancepartspros.com/.

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You have a Mechanism delay come out. it holds the flaper open and close it slowly. is the end with the arm on it broken you will have to disassemble the dispenser front to get the new one back in... let me know Thanks

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