Question about Avaya Partner ACS 308EC (108463001) Expansion Module

1 Answer

Two extension phones won't ring but all other functions work fine for our AVAYA system. These extensions are plugged in to our expansion module I suspect the module is defective and need instructions on how to replace it.

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1 Answer

Power the carrier off. Pollow the power cord on the right side of the 5 slot carried. There will be a pull switch or a rocker switch. turn off.

Once power out, remove bad module, there is a tab on the top OR bottom depending on the age of your carrier. Pull card away from wall, and insert new card.

Power system back up.

Posted on Oct 10, 2010

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Related Questions:

1 Answer

When I call another extension the phone I am calling doesn't start ringing until I hang my phone up, how do I fix this?


I would check the called extensions ringing pattern and see if it is set to delayed or no ring.

Oct 17, 2014 | Avaya Lands Phones

1 Answer

Avaya partner acs


Are these call from the outside? If so, it sounds like the Night Service is turned on. If not and these are extension calls then the Do Not Disturb is probably on.

Jul 23, 2014 | Avaya Eurostyle 18D Corded Phone

1 Answer

Reset acs 308ec to factory settings


Im assuming you mean an ACS 308 processor not the 308ec expansion module. From a display phone at either extension 10 or 11 press feature 00 - left intercom button twice - #98925327

Apr 28, 2014 | Avaya Partner ACS 308EC (108463001)...

1 Answer

Can an external ringer be installed on a avaya 4610sw ip phone and what do I need?


Not on the phone directly, but you can add an analog extension to teh system to ring a bell.

Depending on what system this phone is hooked up to, you could do some coverage to make it ring with a group or a single extension.

Feb 15, 2011 | Avaya 4610SW IP Phone

1 Answer

Incoming calls ring once and are told thew will be transferred and then a voice tells them goodbye


Sounds like your system lost its programming so now the voicemail ports are just like extensions, they are ringing and picking up. And since the voicemail doesn't know where the phone systemn is, it just transfers all calls to the lowest numbered extension (10)

The system needs to be reprogrammed completely.

Jan 10, 2011 | Avaya/Partner 4-Line Display PBX...

1 Answer

I bought a used avaya partner phone system online. It came with Partner mail vs module... I cannot access the menu for voice mail to set it up... Avaya directions say pressing (intercom) 777 but all I get...


Did you really think it was going to be that easy?

You have to program the VS in the proper hunt group (7) to make it work. For example, if you put it in the 2nd slot, because it was only a 2-slot carrier, it would become extensions 22 and 23 on a 2-port license and 20-23 on a 4-port. The Partner Mail is installed to the right of any 206 or 400 cards, so that you don't have any holes in the extension numbering plan.

Here's a manual for the VS R4. It should work for your system for the basic installation. http://public.carl.airpost.net/Avaya/Partner%20Mail%20VS%20R4%20Installation%20and%20Programming.pdf

Page 35 is your installation information and page 50 tells you how to program the ACS.

Good luck.

Carl




Nov 05, 2009 | Comdial Avaya Partner ACS with Voice Mail...

1 Answer

Privacy


Unfortunately you cannot toggle this feature.
On extension 10 or 11
Feature 00
Left Intercom, Left Intercom, Right Intercom
Enter extension number that you don't want to ring
hit the line key until display shows No ring
To do next extension : Right Intercom and enter next extension number.
Follow same procedure for all extensions.
Feature 00 to exit programming

Let us know if you need additional assistance.
Cheers

Jul 16, 2009 | Avaya Eurostyle 18D Corded Phone

1 Answer

I can't set up the intercom system on my Avaya Partner ACS R7


To program a page button for other extensions.
At the phone, press Feature 00
press the LIGHTED button you want to program.
press the LEFT intercom button, followed by * (star) and the 2 digit extension number.
Repeat for more buttons.
Feature 00 when done.

Now you can just press the button, and it dials intercom *10 (example)

it will activate the speakerphone and you can talk.

Jul 09, 2009 | Avaya Corded Phone avaparp18d

1 Answer

CHANGING PROGRAM OF EXTENSION


The only way to change what extension a phone is, is to move the plugs that go into the phone system around. Someone needs to move the plugs, you can not program this remotely, so you will need a tech on site.

Apr 15, 2009 | Avaya Corded Phone avaparp18d

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