Question about SanDisk Sansa e250 MP3 Player

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Dude my sansa mp4 2 gig is screwd and i need your help

So look every time i turn the mp4 on it is stuck on refreshing data and does'nt even move from their. even if i plug in my usb charger the computer can't pick it up like it use to. so what should I do?

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  • oli oli ooo May 30, 2008

    dude i don't want to be pushy because non of these theorys worked. I understand that i have to format it and all but how will I format it if my computer doesn't read the sansa e250. nAnd every time i reset it it still starts to be on the same spot it was frozen on.

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Probably need a firmware upgrade to resolve permanently:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 30, 2008

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1 Answer

MY SANSA HAS BEEN STUCK IN THE REFRESH DATABASE MODE AND WILL NOT TURN ON NOR OFF . IT WONT EVEN CHARGE EVEN THOUGH IT IS SHOWING A FULL BATTERY HELPPPPPPPPPPPPPP THANK YOU MRS.C.L.C.


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa E200R gets stuck in refresh when I turn it on


http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

Jan 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa clip is stuck on Refresh Database Screen.


1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
MANY problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Jan 02, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My screen freezes with "refresh database"


Dude, c'mon - you have a Linux based system - did you really think it was going to work? Just playing with you. I would check the Linux forums on this one - if you're smart enough to use Linux, then you're smart enough to grab software info from Sandisk's website/cust svc line and pass it to your Linux buddies to hack.

Dec 26, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Refreshing data base


It refreshes the database to build the menu for you to navigate.

Your device may have corrupt data in it and therefore takes longer than normal to build the library.

You can format the device to remove everything, and then re-transfer them to see if that helps.

To format in My Computer>Device Name (e250)>right Click and select format.





Best of Luck.

Oct 12, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa is stuck on refresh database


Turn it to recovery mode by putting it on hold, while off, and holding the record button along with power until it go's into a screen with a black background and white text. Then update it with the updater. You can get it here: http://sandisk.com/Retail/Default.aspx?CatID=1376 NOTE: Updater will NOT work on windows vista. Good luck and i hope this fixes it! Have a nice day!

Jul 17, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

"Writing" prevents Safely Remove


Yeah - it keeps trying to transfer those songs to the player - it can't read directly from the location, but the processer knows its there; it doesn;t know what to do with it - so it';s stuck; delete the recordings, dude

May 28, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Refreshing Database


I love you!! thanks this helped me :)

Jan 28, 2007 | SanDisk Sansa e270 MP3 Player

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Sansa Scandisk e205 refresh Database failed help plz!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.

Sep 28, 2006 | SanDisk Sansa e250 MP3 Player

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