Question about Xerox WorkCentre M20i All-In-One Laser Printer
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Posted on Jan 02, 2017
SOURCE: xerox workcentre m20i power off
First off try unplugging it and leaving it unpluged for 30 minutes. Not just turned off, but unplugged, then plug it back in and see if it works. There are filter capicitors in the low voltage power supply that sometimes have to sit with power removed for 30 minutes before they discharge and allow the power supply to turn on.
Sounds weird but I have seen it fix a dead machine probably 50 times or more. If that doesn't restart then you will have to replace the power supply. If that is the case let me know and I can tell you where to get it from and ho\w to replace it.
Try leaving it unpluged for 30 minutes. not less than 30 minutes.
Posted on Oct 16, 2008
SOURCE: xerox workcentre m20i turns off
Sounds like the machine software is corrupted.
Try this first. Turn the machine off, then on back, there is a panel on the back cover with to plastic tabs that will release it. Pop that off and remove both memory sticks.
With the sticks removed, turn the machine on and let it come to ready. Shut the machine off , replace the memories and turn the machine back on, That reloads the machine software cleanly.
If that does not work. Go to Xerox.com, click on support and drivers, enter M10 into the search box, then click on Drivers and Downloads. Once there go to the firmware and download in with the instructions . I think the level is at 3.04 now. follow the instructions to install the firmware.
One of those 2 should resolve your problem.
Posted on Mar 23, 2009
You need to go to the printers webpage from your Web Browser http://192.168.1.100 or something like that. Then, go into Properties tab, and then the Services Dropdown. Under that, go into Email Settings and then Email Setup. Change your DPI to as high as 600dpi, then scroll to the bottom and hit save. You'll be prompted for a password which is either Admin / 1111 or 11111 / x-admin
Posted on May 01, 2009
I would first of all Go to the Xerox.com site and go to Drivers and downloads for the M20i and install the newest firmware. I believe the current version is 3.4.
I believe your problem would be resolved in loading the newest machine firmware.
Posted on May 05, 2009
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