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Ihave a Garmin 1300,less than a year old,symptoms:Garmin Logo/coptright/2009 come on,the operational aspect will not.Tried draining the battery,then external power,cycle on/off...nothing happening.Thanks.

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You could try pressing and holding the power button for 10 seconds. If that doesn't work, Try a master reset by:

Start with the unit off and unplugged from power.

  1. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  2. Continue touching and holding the lower right hand corner of the screen then power the unit on.
  3. Release the power button when the device powers on.
    • You will see a new message: "Do you really want to erase all user data?"
  4. Remove your finger from the touchscreen when this message displays
  5. Touch "Yes"
  6. Restart the unit

Thanks. Keep updated for any more query. You can rate this solution and show your appreciation

Posted on Oct 08, 2010

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I have a Garmin 1300 series. It has stopped charging. i have tried charging it in the car and indoors but still no success. it is less than a year old. any suggestions?


The batteries in these devices tend to last several years under "normal" conditions of use.

If the unit is less than a year old, it should be covered under the Garmin's warranty. Gather your proof of purchase (sales slip, etc.) and contact Garmin Customer Support. They'll solve the problem for you most likely by sending you a newly factory overhauled 1390T. This means you won't get YOUR GPS back - but rather a different one. Be sure to back up and remove any personally identifiable info on your GPS before sending it to Garmin. Your replacement 1390T will have the latest maps installed on it already. Simply register it like you did with the first one on their site and you're done!

I hope this helps & good luck!

Oct 07, 2011 | Garmin nuvi 1390T Car GPS Receiver

1 Answer

My garmin nuvi 1300 shuts off on its own...attempts to load maps and restarts...what could be the problem


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

The Garmin Nuvi 1300 was working gret. It was a Chrismas gift. It just stopped working it will not come on at all the screen is blank black. No signal will not turn on at all. Did not drop it or and other...


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 11, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

The Garmin Nuvi 1300 was working gret. it was a Chrismas gift. It just stopped working, it will not come on at all the screen is blank, black. No signal will not turn on at all. Did not drop it or and...


A Garmin Nuvi 1300 that won't start, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Mar 19, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

I have a garmin nuve 1300.. and it keeps on saying aquiring satellites i have tried all aspects of trobleshooting... can u suggest anything different


A Garmin Nuvi 1300 that won't start, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 06, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Plug in my Garmin 1300 and screen stuck on Garmin Logo and will not advance, seems like ti needs to be rebooted or reset? Is there a Current Upgrade that needs to be downloaded?


have you tried connecting it to your computer? Sometimes if there are problems, connecting it via USB to your computer can fix it. Mine lost characters to the keyboard and simply connecting it to my computer reset it.

Jan 19, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

When I turn on my Nuvi 1300 the Garmin logo appears. But after that, nothing happens. It appears that the unit freezes up Thanks, Curtis


A Garmin Nuvi 1300 that won't start, freezes, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Jan 06, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Garmin nuvi 1300 brand new. when i turn on it stays black with only the "garmin" logo showing. How do I fix?


A Garmin Nuvi 1300 that won't start, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Dec 28, 2009 | Garmin nuvi 1300 Car GPS Receiver

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