Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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Dyson DC14 animal shut down, now won't turn on

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  • 171 Answers

This coul;d be a couple thing, it could be that the machine is full and shut off due to a heat sensor. You should see if it has a reset button on it for the power head. I don't think it does so I would empty it out and clean the filter and try it again. Also did you try it in another plug in as you may have blown the breaker.also if the dirt container is not in just right it will not turn on as threre is a safety switch so it can not be run without the dirt container. Try these things and if you have npo luck write back and we will try again.

Posted on Oct 08, 2010

  • rburquhart Jun 26, 2011

    You tips got me started and I found your hose was clogged and caused the vacuum to stop all together. after cleaning out the elbow section of the hose, near the motor, all is well again. Thanks loads
    Old hat

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Posted on Jan 02, 2017

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  • 107 Answers

SOURCE: Dyson DC14 animal bagless upright

Make sure unit is on carpet setting. If is is chances are the belt connecting the clutch to the motor is broken.

Posted on Dec 08, 2008

ukvacfan
  • 328 Answers

SOURCE: Dyson DC14 Animal belt clutch slips.

The clutch problem needs to be looked at by a serviceman or professional who can repair Dysons. Slipping belts are often a sign of being overused or with carpet/textures that have caused the beater bar extra tension. I suggest if this model means much to you to get it repaired.

Posted on Apr 02, 2009

Dysonteam
  • 167 Answers

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Posted on Apr 22, 2010

DysonInfo
  • 107 Answers

SOURCE: Dyson dc14 Animal motor brush replacement

By the time the brushes are shot, so is the armature. You need a motor.

Posted on Nov 30, 2010

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1 Answer

My Dyson DC 14 Animal will not turn on


Hi there,

I'm sorry to hear you're having difficulties with your DC14 Animal. If the cleaner won't run at all, it's probably best if you get in touch with us directly so we can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Oct 09, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

My dyson keeps shutting down


Hi there,

Sorry to hear you're having difficulties with your DC14 Animal. Like most Dyson cleaners, your DC14 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:

http://www.dyson.co.uk/support/help.asp?article=626&product=DC14-ANIMAL

The correct way to wash the filter is shown in the video linked below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 1 hours.

http://www.dyson.co.uk/support/help.asp?article=1942&product=DC14-ANIMAL


By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Sep 04, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson dc14 animal on/off switch depresses and rises but no power, replaced fuse in plug still nothing


Hi there,

Sorry to hear you're having difficulties with your DC14. If the machine won't run at all, and you've checked the fuse, it's probably best if you get in contact with us directly so one of our experts can run through some troubleshooting over the phone with you can provide further assistance. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Aug 10, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The dyson won't turn on


Hi there,

Sorry to hear you're having difficulties with your DC14. If it won't turn on at all, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting steps over the phone with you. If you're based in the UK, you can call us free on 08002980298. If you're based in the US, you can call free on 1866MYDYSON. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Jul 30, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

Where can I access a user, parts and accessories guide? Am looking to see if we have a "groomer" attachment to clean carpets - Chris


To access the DC14 Animal information on Dyson's site, select Uprights, then DC14 Telescope Reach. You can then choose the DC14 Animal from the various DC14 models.

Download the pdf manual here: http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

The manual lists some accessories, but the current list of compatible accessories is here:
http://www.dyson.com/store/accessorieslist.asp?product=DC14-ANIMAL_US

The carpet grooming tool (designed for use with Zorb maintenance powder) can be purchased on its own, or in a couple of kits.

Jul 17, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Brush not turning


The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

Dyson DC14 Belts

Feb 14, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Where is the reset button on a dc14?


There isn't one. If the motor is not running you might have a bad on off switch or this model does have a heat sensor that shuts down the motor that may be faulty. You will need to send it back to dyson.

Nov 30, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC14 just shut off. No bruning smell. Is


Start by checking the filters and washing them. There is a tutorial here: Dyson advice.

Nov 11, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal DC14 brush will not rotate. Removed


If this model takes a clutch then it is stripped and needs to be replaced.

Apr 11, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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