Question about Logitech QuickCam Communicate STX Personal Web Camera

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Web cam i just purchased a logitech quickcamstx.. seems to be working well excpet that when I talk with my family, there is a long delay between my voice and the words coming out... only from my end. when I see them everything is in sync perfectly. I am very new to this and followed the directions perfectly. my web cam has a built in mic and I wondered if this has anything to do with it. my family are very frustrated ...I paid enough for it..should I return it... trouble is I am nervous about getting talked into another system that has the same problem.

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Check the camera in the logitech software first. If it works properly there, the issue is either with your internet connection or the chat software you are using.

If it does not work properly in the logitech software as well, please download the latest software for your OS from the Logitech website
and do a clean boot/insatll as outlined here.

Hope that helps.

Posted on May 30, 2008

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I can't see the person I am talking to via web cam


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

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  2. Then click on the Video Settings.
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The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

C. Windows Live Messenger:

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  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
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  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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Sir, try looking up the Cam on Logitech's site here:
http://www.logitech.com/index.cfm/webcam_communications/webcams/&cl=us,en
please notify me then about the model of the cam and i'll try to look up the driver for that cam...I'm sorry for the delay of my reply...

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It's more than likely a slow connection dependant on each persons speed, and the more people on line the more bandwidth gets taken up, it's like at peak times trying to stuff a sausage down a straw so to speak. Also make sure that there are no other programmes running in the background taking up processor and memory usage, this also slows the connection.

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