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Frost collects under the ice making machine which makes it difficult to open the freezer door. Please help with diagnosis and solution. Thank you!

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Hello,

There is frost under the ice making machine because its thermostat is set too high. There rate at which frost will form is going to increase because of the high thermostat.

Turn off the appliance and allow all the frost to melt. Then reset the thermostat and resume normal usage. Be sure not to use any utensils or tools to scrape off the frost, as it is very easy to puncture the evaporator and ruin the freezer.

Also, its normal for a ice making machine to form frost, but when the frost gets too much, then it means the defrost time of the Machine maybe defective.

Good luck.

Posted on Oct 08, 2010

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Posted on Jan 02, 2017

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