Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Tips for a great answer:
cause of paper jams is debris/foreign objects that have accidentally fallen
into the paper feed area.
Remove the sheets of paper from the feeder.
Grab a flashlight and look inside for any debris.
If you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
If feeder is clear, open the printer cover and remove the cartridges.
Check the cartridge area for any obstructions/debris that could cause this
error or problem.
If cartridge area is clear, close the cover.
Unplug and re-plug the printer into the power outlet to reset it.
8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.
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