Question about Sony Cyber-shot DSC-H9 Digital Camera

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I own a sony digital dsc-h9 camera. the lens does not extend or retract. Also the aperture doesn't open. any ideas how to diagnose and fix it. is it something that can be done by a non expert?

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Hi


Thanks for using FixYa. To start with try to blow compressed air around the lens cover so that if there is any dirt it cleans if off. You can also stick a thin strip of paper between the lens shutter and the outer support ring & move it in a way that it clears the debris that's stuck in there. If still the issue is not resolved then you'll have to replace the lens assembly & lens mechanism to fix this issue. It is recommended to be done by a professional. Please accept the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Posted on Oct 08, 2010

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It's most likely that your camera has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Sony service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the speedy and free answer I have provided for you and any testimonial which you might wish to add is always welcome!

Posted on Oct 08, 2010

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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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You can open it up, but only as a very last resort. The above procedures usually work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

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