Question about HP Office Equipment & Supplies
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Printhead failure this is.
Turn the printer on.
use the Down Arrow key to scroll to the Ink system menu icon and press Enter.
NOTE:If the error code appears during initialization press the Enter
key to allow printer to complete the rest of the initialization process.
Scroll to Replace Printheads and press Enter.
The printer should now move the carriage to an accessible position.
Open the top cover.
Remove all four printheads.
Turn the printer off using the main power switch located on the back of the printer.
Turn the printer on.
Following initialization, insert one printhead at a time, starting with the black printhead.
Determine whether or not the printer accepts the printhead.
Turn the printer off and repeat steps for each of the printhead.
Replace the failed printhead.
Hope this helps
Posted on Apr 17, 2009
From the service manual:
System Error: 0B000D
24 V source test failure.
Corrective Action: Replace the Electronics Module
HP Part number: C6072-60146
I just looked up the pricing and it's not cheap. Let me know if I can be of further assistance.
Posted on May 28, 2009
one of the printheads is bad.....check the error code again,because 060308 does not exist in hp designjet 1055cm plotter.
Posted on Aug 01, 2009
that error show a problem with the pintheads
Remove ALL the Printheads and clean the flex contacts on the
Printheads and in the Carriage Assembly, if that dont solve the problem change printheads, if after that have the same problem call HP, was a hardware error.
Posted on Aug 27, 2009
Tips for a great answer:
Jun 26, 2014 | HP DesignJet 1050c plus InkJet Printer
Oct 11, 2013 | HP DesignJet 1050c plus InkJet Printer
May 14, 2013 | HP DesignJet 1050c plus InkJet Printer
The Trailing Cable has been incorrectly connected OR the fuse in the Electronics Module has been burned.
Corrective Action: Turn the Printer OFF and disconnect the trailing cable. Check that the ends of the Trailing Cable are flat and are not damaged or bent. Reconnect the Trailing Cable correctly, making sure it is pushed in firmly. Do the resistance test. Power ON the Printer and check if the Error Code disappears. If the Error Code continues, replace the Main Logic Board
Note: The logic board is a direct replacement for the Designjet 1050C Plus and 1055CM Plus. If the plotter you are repairing is the Designjet 1050C (not Plus) you will also need to replace the memory and the firmware.
If you are repairing a Designjet 1055CM (not Plus) you will have to replace the Hard Disk Drive also. The firmware is identical for the 1050C Plus and 1055CM Plus
Note: The aerosol fan is not used in the Designjet 1050C Plus or 1055CM Plus. Coil the cable out of the way or completely remove the fan.
WARNING TAKE CARE WHEN CONNECTING THE TRAILING CABLE TO THE ELECTRONICS MODULE OR CARRIAGE. INCORRECT INSTALLATION WILL BURN THE FUSE IN THE ELECTRONICS MODULE, CAUSING THE COMPLETE FAILURE AND REPLACEMENT OF THE LOGIC BOARD. 100 OHMS OR HIGHER MUST BE SEEN AT THE TEST POINTS. CONSULT THE SERVICE MANUAL FOR CORRECT PROCEDURE.
Continuable and Non-Continuable Error Codes
Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires service in order to resolve the problem.
System error codes are hexa-decimal based numbers generally caused by internal system errors. Only try one recommended action at a time and check if the error code has disappeared.
thanks and regards
kindly rate this solution
Feb 12, 2011 | HP DesignJet 1050c InkJet Printer
Mar 19, 2010 | HP DesignJet 1050c plus InkJet Printer
Sep 08, 2009 | HP DesignJet 1050c plus InkJet Printer
Apr 30, 2009 | HP DesignJet 1050c plus InkJet Printer
159 people viewed this question
Usually answered in minutes!