Question about Insignia Pilot MP3 Player

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Charging My pilot 4gb does not fully chagre.It starts the process and then in 2 minutes it shows fully charge.When disconnected it has only a bar someimes.It would also green bars followed by a redcircle with a line going through.This would go back and forth.I would unplug and then plug the unit back again and this would happen again.I would then reset the unit and it would go through the motions but again would show a fully charged unit.I have tried TECH SUPPORT and was told maybe needs a new battery.The unit was bought 6 months ago.

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Hello kings_park,

I would agree with what the tech support agent(s) told you. What you are describing sounds like a bad battery. The Insignia® Piliot MP3 players have a one year limited warranty. For service you should take the MP3 player into your local Best Buy™ store with the receipt. The store will be able to assist you in diagnosing the problem and if needed having the item serviced or replaced.

Best Regards,
Ken
"Go Ahead. Use Us."

Posted on Jun 02, 2008

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Taken from the Quickstart User Manual

LED Light 1 (L1) - is by the earphone socket
LED Light 2 (L2) - is by the USB connector

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Good morning, afternoon, evening or night; whatever time you are viewing this solution post. Thank you for choosing FixYa to solve your problem. So you have connected your Nanomax iPod to the computer and it's not charging like it's supposed to, and you want to know how you should charge it properly? There are two ways you can charge the battery - charging via your Dock Connector to USB Cable, or the Apple USB Power Adapter (which is sold separately). Here are the step by step instructions to charging your and Nanomax.

Using the Dock Connector to USB Cable
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  2. Make sure your computer is fully awake and not asleep (meaning in sleep mode).
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  4. When you are done, disconnect the cable from your computer.
Using the Apple USB Power Adapter
  1. Connect the Alternating Current (AC) Plug Adapter with the power adapter (if connected already, skip this step).
  2. Using your Dock Connector to USB Cable, connect the dock connector end to your iPod and the USB end to the power adapter.
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I think you connected everything correctly, but the USB port on your computer did not have enough power to charge your battery. If that's the case, you will have to find a computer that has a USB 2.0 port on it (like a desktop PC or MAC, or a car adapter charging device) and connect to it, or use the USB Power Adapter (sold seperately). I think this pretty much answers your question. I hope this benefits you the best way possible. Once again, thank you for choosing Fixya as your one-stop solution spot for your problems. Have a good day, evening or night; whatever time you are viewing this, and visit us again the next you need assistance troubleshooting.

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transparent-pixel._v42752373_.gifIgnore instructions that came with it - they don't work.

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2. pressed the left side middle button twice - this will turn it on and go into music like you're playing a song.

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Taking the Battery Off the Insignia Pilot 8GBhttp://www.youtube.com/watch?v=29ULLzZqHLI&feature=related

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