Question about Insignia Pilot MP3 Player

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Charging My pilot 4gb does not fully chagre.It starts the process and then in 2 minutes it shows fully charge.When disconnected it has only a bar someimes.It would also green bars followed by a redcircle with a line going through.This would go back and forth.I would unplug and then plug the unit back again and this would happen again.I would then reset the unit and it would go through the motions but again would show a fully charged unit.I have tried TECH SUPPORT and was told maybe needs a new battery.The unit was bought 6 months ago.

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Hello kings_park,

I would agree with what the tech support agent(s) told you. What you are describing sounds like a bad battery. The Insignia® Piliot MP3 players have a one year limited warranty. For service you should take the MP3 player into your local Best Buy™ store with the receipt. The store will be able to assist you in diagnosing the problem and if needed having the item serviced or replaced.

Best Regards,
Ken
"Go Ahead. Use Us."

Posted on Jun 02, 2008

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Product Detail Model No.: HB-1206S
The item is used for charging 6V-12V lead-acid batteries
Max Charging Current: 6A
AC Power Input: 64W
Output: 6/12V DC 3. 52A
Batteries Capacities: 15AHR-80AHR
Unit Packing: Colorful box
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G. W. / N. W.: 1. 85KG/1. 75KG
Certifications: GS, CE, BS, ROHS, SAA

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Hello Anthony,

Please update the software of phone from :

http://www.nokia.co.in/support/download-software/phone-software-update?5800xpressmusic=

Also visit the link provided below :

http://www.nokia.co.in/support/download-software/device-software-update/how-to-update

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