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I just left you a response on your other post about this same topic. Just so you know, you did not buy your equipment through FixYa. FixYa is a forum for people to get help from the community or to pay to get help from experts. No one here sold you that equipment. I am sorry you are having trouble, but please don't blame the people who are trying to help you.
There are some printer order pending in your computer. For these reason you may to remove printer order. To cancel print order follow these proces
Start - printer and fax> printer icon double click> show window> then delete print order.
Now unpluge all the conection both usb and power. Wait few minites, and then reconect conection again
Now , op,