Question about HP Photosmart R725 Digital Camera

3 Answers

Hp photosmart r725 6.2 megapixels.

I need help, my cam wont turn on, it displays a error to reset it and i pressed the reset several times and nothing, i thought maybe was the lens lid staying open and so i check but nothing,, please email me asap.. sweetnena0437@aol.com........ ineed it for sat graduation day... please help

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  • 2 more comments 
  • lovemyboys Jul 02, 2008

    the camera wont turn on says reset camera error 184489957000

  • Anonymous Aug 05, 2008

    My digital camera will not turn on. I thought the battery was dead so I charged it for 24 hours and it still will not respond when I press the On/Off button.

  • vetgal69 Feb 15, 2009

    i try ti turu on the cerema but it display erro 000000184489957000 on the front but it not staying on it says to reset but how do u reset?















  • Anonymous Mar 24, 2009

    My camera starts up, the screen goes red says error 000000184489957000 reset camera.

    how do you reset?

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3 Answers

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If you're getting the 18-4489-957-000 error code, then give it a good tap on the corner where the lens cap is. A little tapping and the lens cover should pop closed. When you turn the camera on again it will probably work just fine.

I was just about to junk my camera when I googled the error code and found this very tip in another thread. It worked like a charm.

Posted on Jul 01, 2008

  • 1 more comment 
  • jerzeyjewelz Oct 31, 2010

    I got the same error code. I tapped it a few times just like you said and it worked for me. Thanks so much for posting that.

  • Tiny Tim II Jul 01, 2011

    I had the same problem, but it took me many trials to recognize the error code, because it came up only for a fraction of a second! I wanted to report it to HP, but they told me that this modes is now (mid 2011) no longer supported. Then I entered the error code in google and came straightaway to your solution. I tried it, a n d i t w o r k e d!

    Thank You very much!

  • Anjan Rakshit
    Anjan Rakshit May 11, 2014

    I was getting message 18-4489-957-000 error code in my HP R725 Camera. Wasted a lot of time in trying to get a solution from HP Support site. Then as a last try googled the error code and got solution provided by raycr with success report from others. It worked for me. Thank you all very much for sharing your experience

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I have a photosmart r 725 digital camera that was working just fine but this mornig when i activate to open the camera instead of having picture of the object i want to shoot i have instead on the screen a white screen with vertical line. i have tried as suggested by hp support guide on internet to remove battery and card for 10 seconds and reinstall but it didn t work any suggestions. thanks

Posted on Feb 03, 2009

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I had the same problem with my cam. the lense cap was also broken, i mean, it wouldn't close.
I also googled and found that i should to try to get the lense cap to close, by tapping, and my camera would work.
And soo... i failed to get the lense cap out, so i searched a little more and i found a solution: SUCTION! haha it really worked for me.... like trying to **** the lense out. The lense doesn't have to come out for it to work. The error stopped appearing, and I could take my pictures :)

Posted on Jul 14, 2008

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Error:oxc18a0401??


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These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
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If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..

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Try using these two reset instruction...these clears most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
3. Press "1", "2" and "3" to display Support...
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9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to proceed..After this try to print...

If you find the reset solutions helpful to you...Please rate this solution and vote on this on the YES below..thanks..

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here.. check this out. a solution to your problem.
These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
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4 Press ">" right arrow button and release when System Config Menu appear....then click OK
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If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..

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1 Answer

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here.. check this out. a solution to your problem.
These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
3. Press "1", "2" and "3" to display Support...
4 Press ">" right arrow button and release when System Config Menu appear....then click OK
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7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....
8. Press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....
9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to proceed..After this try to print...

If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..

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here.. check this out. a solution to your problem.
These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
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If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..

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2 Answers

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here.. check this out. a solution to your problem.
These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
3. Press "1", "2" and "3" to display Support...
4 Press ">" right arrow button and release when System Config Menu appear....then click OK
5. Press arrow key to display Hardware Failure Status...click OK....
6. When Hardware Failure Status:Clear appeared, press "OK" to clear...
7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....
8. Press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....
9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to proceed..After this try to print...

If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..

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Try using these two reset instruction...these clears most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
3. Press "1", "2" and "3" to display Support...
4 Press ">" right arrow button and release when System Config Menu appear....then click OK
5. Press arrow key to display Hardware Failure Status...click OK....
6. When Hardware Failure Status:Clear appeared, press "OK" to clear...
7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....
8. Press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....
9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to procede..After this try to print...

If you find the reset solutions helpful to you...Please rate this solution and vote on this on the YES below..thanks..

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1 Answer

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From the HP website:

ISSUE: The printer displays an assert error code. Assert error codes indicate that the printer has an internal condition that may respond to a hard reset of the printer. Beyond that, service may be required. This document applies to the following products:
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